Extended Stay America Suites - Atlanta - Cumberland Mall

Wonderful
Traveller Type: Business Traveler
  : Expecting more options for breakfast

Disappointing
Traveller Type: Family with Young Children
  : The location. Its a mile from TRUIST park
  : The cleanliness and the staff.

Pleasant
Traveller Type:

Pleasant
Traveller Type: Family with Young Children
  : Front desk clerk was very helpful and super friendly, went above and beyond. Chose this hotel as it was close to 'the Battery', could have walked but chose to Uber as didn't want to walk back with kids late at night. Beds were clean and comfortable., AC was cold and appreciated. Could tell they were trying to upgrade rooms.
  : I reserved two rooms, one you could tell had been upgraded, floors were laminate and looked clean, other room was carpet and I wouldn't stand on it in bare feet. Bathtubs in both rooms were sketchy, could tell they had attempted to make them look better but standing in it made me wary. Key to my room wouldn't work, went to the front desk and clerk followed me back to room to check that I hadn't used the key to other room. He couldn't get it to work, another employee stated 'that's the room we've had problems with'. Batteries in the door were dead and needed replacing. Desk clerk was very helpful and super friendly - no reflection on him re the door. Hotel was within walking distance of the Battery but we chose to Uber. Distinct smell of weed around stairwells of both rooms, sirens heard loud and close - don't mind that until they stop outside your hotel :( Asked for rooms to be close as Grandkids were in one room, couldn't have been further apart. Definitely not what it looked like on the website or travel website.

Very Poor
Traveller Type: Business Traveler
  : Very old. Need upgrade.
  : Bathroom, carpet, kitchenette

Disappointing
Traveller Type: Solo Traveler
  : Location near main highway close to truist park
  : The breakfast choices were wanting the lobby was tiny the bathroom floor was coming up in the corner I killed a few crawling bugs the shower water wouldn't get hot

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Business Traveler
  : Nothing
  : Needs remodeling. The carpet was dirty, worm and felt wet. Tub stained on bottom. Bed linen old and rough. No one at front desk for long periods of time.

Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : Nice front of house staff
  : The place was a dump. Extremely old appliances and furniture, It smelt horribly of smoke, there was no shower curtain so the water just soaks the floor and has rotted the bottom of the bathroom door.