Residence Inn by Marriott Philadelphia Center City

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : The location was great. The breakfast was decent.
  : When I checked in the person who helped checked me in was very rude and uninformed. I wish I would have gotten her name. I was asking about the valet parking. She said it would be $67 a day. I was waffling back and forth with it. She then proceeded to tell me that all the other garages around the area would be the same at $50-$60 a day. So I said ok. I’ll do one night of valet parking only because it was already almost midnight. She then runs my card for $669. My room was only $395. Thankfully when I travel I move money from account to account just Incase. So when my card came back declined I asked her how much she was charging. That’s when she told me that the valet parking was $67 plus another $100 a day for something else that didn’t make sense plus the $45 and incidental room. I’m not sure where the extra $200 came from. She never explained it to me. Even the website says that valet parking is $67 nothing about extra fees. She was extremely rude when I inquired about the fees. So I told her to take off the valet parking. Bill went back to normal. I just think before you run someone’s card you explain all the fees. Not to mention the garage right behind the hotel has parking for $30 a day. The person who checked out us who I believe was the front desk lead. Was super nice.

Very Good
Traveller Type: family with young children