Notebook Miami Beach

Very Poor
Traveller Type: with friends

Pleasant
Traveller Type: young couple
  : location
  : bed

Good
Traveller Type: young couple

Poor
Traveller Type: family with young children
  : Stuff’s very helpful and nice.
  : Bathroom were very very dirty and room wasn’t clean either

Poor
Traveller Type: group
  : Location
  : A lot unfortunately. For starters, They never gave me my deposit back despite telling me they will after checkout. Then the bathroom was broken, we couldn't use it (for 5 nights). They sent people to fix it, which they never did and just ended up bothering us in the room as they didn't fix it. They then said they would change our room, although they never did (but made the change in their computer) and 3 night in a row some staff members entered our room thinking no one was in there. Then one of the managers who knew we were in the room one morning just entered with his key to talk to us without even knocking. Adding to that the reception staff not particularly friendly, a nonexistent wifi and their subpar organization.

Fair
Traveller Type: young couple

Poor
Traveller Type: young couple

Disappointing
Traveller Type: young couple
  : it was close to the beach we really liked that but parking was way too expensive and the bed was always making noises.
  : parking too expensive and the spot is not assured for you even though you’ve paid for it. some of the staff rude. bed made noises and we could feel all the noises from the other rooms above us. cleaning staff took our towels and we didn’t have any towel in our last day staying there.

Very Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: family with young children
  : Staff was very helpful.
  : Ah man, i dont even know where to start. Basically, we had the unfortunate event that the elevators were being repaired, or they were refurnishing the place, anyways, no elevators and we had to carry Hold luggages up 2 floors on small and crammed stair,.There was no hot water, so couldnt shower or even wash our 3 year old child after a 11 hour flight, and being "on the road" for more than 14-15 hours.Around 11 PM there was a lot of noise coming from some room who was watching some movie, anyway after that we fell asleep only to be woken up again at around 1 AM by some chatter and some movie from God knows what room. We went to sleep again, only to be woken up around 4 AM by some very loud chatter which sounded like the people were literally in the same room as us. This went on until about 5-6AM when our little one woke up (likely even home, he can sleep in loud noise environment, however, we as adults cant), and we couldnt go back to bed after that.Also, upon check-in, they asked me for a deposit, of like $200.00 cash, or $100.00 card, which i did not like, nor there was any mention at the time of booking, in either the confirmation email, or any other details. Got the card deposit back in like 7 days but i didnt like the idea that i had $100.00 stuck simply because i needed to spend 1 night which only costs like £120.00