Tampa Marriott Water Street

Very Poor
Traveller Type: review category business travellers
  : I am currently struggling with the unethical protocols at the Tampa Waterstreet location. I just attended a conference, the NACo 2024 (National Association of Counties), where everyone else paid $185/night, and I'm being charged over $500/night. Prior to the conference, I switched over from the Hilton when I needed to extend the stay and stay more days for my team’s presentation. The slots at the hotels were filling up and the front desk person assured me that if I just booked we could reconcile the rate retroactively. What a mistake to trust! Not only is over $500/night egregious in comparison to the rate hundreds of others had, but it is not good for me when I have to submit this stay for Court approval. It will hit the news. In my understanding, Marriott should offer a government rate, so I see no reason why this has to be such a dispute. Whoever the "group coordinator" is, needs to provide accountability for this fraud! I am not only talking to the conference coordinators so that they're aware of this issue, but I have also decided never to stay at Marriott again, even though I am a Bonvoy member.
  : I am currently struggling with the unethical protocols at the Tampa Waterstreet location. I just attended a conference, the NACo 2024 (National Association of Counties), where everyone else paid $185/night, and I'm being charged over $500/night. Prior to the conference, I switched over from the Hilton when I needed to extend the stay and stay more days for my team’s presentation. The slots at the hotels were filling up and the front desk person assured me that if I just booked we could reconcile the rate retroactively. What a mistake to trust! Not only is over $500/night egregious in comparison to the rate hundreds of others had, but it is not good for me when I have to submit this stay for Court approval. It will hit the news. In my understanding, Marriott should offer a government rate, so I see no reason why this has to be such a dispute. Whoever the "group coordinator" is, needs to provide accountability for this fraud! I am not only talking to the conference coordinators so that they're aware of this issue, but I have also decided never to stay at Marriott again, even though I am a Bonvoy member.

Fair
Traveller Type: with friends

Very Good
Traveller Type: group
  : Location to convention center.

Good
Traveller Type: young couple

Pleasant
Traveller Type: family with young children
  : Our kids were greeted with toys! It was a very nice! Restaurant in the hotel is good but try to make reservations in advance.
  : Horrible, uncomfortable bed and pillows:((( Creepy AC.

Very Good
Traveller Type: family with young children
  : The staff member who checked us in was extremely helpful and accommodating. However, the staff member on duty Sunday morning was very dismissive and cold. I believe customer service is everything so that is the difference between my 8 rating and 10 for excellent.

Pleasant
Traveller Type: solo traveller
  : I liked how close it was to amalie arena and it made it very convenient!
  : The hidden fees I was surprised with when I reached totally took me aback. Theres a 30$ destination fee you are required to pay, even though I never got to do any of the activities. They took out a huge portion of my budget to put on hold and I wasn’t notified until i asked the front desk.

Wonderful
Traveller Type: with friends

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children