Floridan Palace Hotel BW Premier Collection

Very Poor
Traveller Type: young couple
  : Nothing
  : The elevator was so scary and oldThe people that worked there weren’t helpful The people that worked there were meanHad to pay more money when I checked in, $100 more.Construction was every whereNo in an ideal location

Very Good
Traveller Type: review category business travellers
  : loved the hotel very nice decor staff Adam was great at helping get transferred to my new room I can not think of the front desk guy name he's a young man unique name who help get things figured for the error made on my card for my stay ... Smelled amazing, very nice i loved it for the most part
  : i hated that construction was going on so i didn't get to enjoy the view, my room had to be changed due to technical issues with the tv, which came with a room change to a higher level the room smelled like mildew and i didn't want to complain due to the tv issues and i could now hear the construction noise and let's not forget you guys need to something about the parking no one want to travel and say at a hotel and pay for parking every night NOT COOL! and a small complementary breakfast on a stay want hurt.... and a new dish at the restaurant would do some good maybe the best lamb chops in Flor

Disappointing
Traveller Type: solo traveller
  : I didn’t know that the place was under construction/renovations. I had no access to the “complimentary” WiFi unless I sign up to be a member. I had to pay $40 for parking per day. I had to pay an extra $100 deposit and $30 of it will not be returned to me because they claim that it’s for just in case I order room service. (There’s $15 in “complimentary” room service per day, but how is it complementary if I’m paying for it?) And finally no one ever answered the phone when I tried to order room service.