Sandalwood Beach Resort

Pleasant
Traveller Type: young couple
  : Beachfront location and pretty close to most common attractions and places
  : Property is a bit rundown and there was a weird moisty smell in the elevator and room. The place surely has seen better years.

Poor
Traveller Type: group
  : The hotel is in a great location. We were right across the street from a surf shop and it made it easy to get our beach supplies. The beach is very close to the hotel and you do not have to walk very far to get to the water.
  : This place was a mess. The elevator is so small and only two people fit at a time. If you want to use a cart to roll your bags to the room forget it. The cart does not fit in the elevator, so you will have to carry all of your bags yourselves. You will also have to walk through the office to get in and out of the hotel. We booked a room with a queen bed and received a room with a full bed. I told them it was wrong and we do not fit in full beds. They said we should not have used booking.com and that is why they can't help us. We had to leave early due to not being able to fit in the beds. No one cared. We still have not received a refund. This was the worst stay ever.

Wonderful
Traveller Type: young couple
  : Location was perfect, staff was friendly, room was just right with plenty of space (standard King room), Bed was very comfortable.
  : The parking is very limited in front of the hotel. There is additional parking across the street behind the Surf Style store

Very Poor
Traveller Type: young couple
  : There was no breakfast offered. Didn’t see one and wasn’t told there was one. The 1 positive thing the motel had going for it was the location. We are locals so the location is always 15 from our home
  : There was no breakfast even though it stated there was. If there was no one told us and we definitely didn’t see any breakfast set up. I should have known when I was given an actual key, not a key card- this was a motel, not a hotel. The couch sunk in as soon as you sat in it and it smelled like a bunch of construction workers took a nap on it every day for a year. It was gross to say the least. The room must have recently been painted and whoever did that hopefully was fired. Blue paint on the ceiling, other parts of walls the paint didn’t reach the ceiling. There was still blue painters tape stuck in various places. Better use of space would to have a microwave on a counter. The fridge was so small nothing fit. No dishes or untensils. The TV- only in the living room, no tv in bedroom would go from so low you couldn’t hear to screaming loud. The people above us- I think they live at the property, had a huge fan blowing which was non stop- it was such a loud unplease noise THAT NEVER STOPPED. The first night I went to take a shower and it took approximately 30 minutes for the water to get hot. 30 minutes!!! I could have drove him and taken a shower. The threshold between the bathroom and the bedroom was unfinished. I stubbed my toe pretty good, if there were kids I would have demanded another room. There were so many “gadgets on the ceiling above the bed. Not sure what those were for but it freaked me out a little bit. I was charged over $400 for a room that said it was $110. I’m not sure how the total amount doubled. All I wanted was a stay-cation with my boyfriend. I would never recommend that hotel to anyone. Seemed like there were police lights at the front desk routinely. This was one of the worst MOTEL experiences I have had especially after paying $400. I tried to dispute this with PayPal since that’s who I paid with and the MOTEL website wouldn’t accept my debit card, something wrong again. I am extremely disappointed in the motel and our stay in general

Good
Traveller Type: family with young children
  : Balcony was amazing
  : Did not have a full size refrigerator

Good
Traveller Type: young couple
  : There was no breakfast at this location.

Good
Traveller Type: family with young children
  : The location is the best quality. I have came for the last 3 years. But I will say I may not return. A lot of repairs need to done on property.

Very Good
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : Location,
  : Room was very bad rusty lamps dirty sink, table and bedroom stand looks like you went and pick up from the trash this, I already send you the pictures twice managment. Agree to a refund continue to wait for my refund , again please issue my refund to my American Express thank you have a e a blessed day