Hyatt Place Chicago Schaumburg

Disappointing
Traveller Type: family with young children
  : The pool was out of service… main reason I booked this hotel was for the pool. Would have been nice to know it would be out of service… also wasn’t offered a discount. Lady that checked me out was rude.

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple
  : the bed the breakfast
  : no pool and fire alarm went offgreat breakfast and comfortable beds

Very Poor
Traveller Type: family with young children
  : Location was convenient
  : Staff allowed multiple groups of dance clubs to run up and down the hall, screaming and yelling the entire night literally were being woke up every half hour by yelling and screaming and running up and down halls, it didn’t end until around 4 AM when we were getting ready to leave to have another long day of travel. We called the front desk numerous times and nothing seemed to be done throughout the entire night.

Good
Traveller Type: review category business travellers
  : Hotel staff was S tier, like however much you pay your staff, it isn't enough. I don't remember their names, I wish I would have because they were all so nice I wish I could shout them out here. Breakfast was good, nothing crazy. Rooms are very nice overall and have a great layout.
  : Most of my issues center around technical things. There was no ethernet, which is a shame as I have a work VPN that requires it for security reasons. The WiFi isn't super secure, just an open net without a password and the Ethernet usually gets me around needing to care about that. Also I was annoyed that the TV didn't have an Input button, in fact, the way it's all wired up makes it seem like you guys didn't want people plugging their phone into the TV to watch some YouTube. Very sad to miss out on that. Would have been a 10/10 stay with those 2 things.

Very Good
Traveller Type: family with young children
  : Breakfast was good, front desk was accommodating. Location was PERFECT!
  : Pool was closed, apparently have been waiting two weeks for State to come and inspect the repairs so they could reopen.Our room AC never got super cold, we lost power for an hour one morning, and our water pressure was terrible after that.

Good
Traveller Type: young couple
  : Location
  : Breakfast needs more healthy options if the fruit isn’t going to be ripe enough to eat or is bruised.

Pleasant
Traveller Type: group
  : the room was comfortable
  : the bathroom was hard to get into, I requested a handicapped shower chair and there wasn't one in my room as requested. The fire alarm went off when we were there and didn't go off in our room. I am disabled and I couldn't get downstairs on my scooter because of the stairs and the elevators weren't working. Also when we checked in she told us their would be a 25.00 charge for incidentals and I saw I was over charged 75.00 and went and asked the front desk and she said that its per day. I told her that was not told to us that it's a daily charge.

Poor
Traveller Type: review category business travellers
  : The pool was closed and had been for several weeks.

Fair
Traveller Type: young couple