SureStay Hotel by Best Western Santa Monica

Wonderful
Traveller Type: young couple
  : CLEAN CLEAN CLEAN!!! The hotel has been recently renovated and is basic but super clean. Ask for a room away from front desk/breakfast room or it could be noisy. Very quiet at night though, and really convenient location in Santa Monica. Parking is free and good breakfast is served. Their beds are really comfy and there are the window shades that block light even on the sides. Staff very nice. Cute place for a night or two, easy in and out.

Wonderful
Traveller Type: young couple
  : The cleaning staff was so helpful and friendly.
  : A better place to have a smoke.

Wonderful
Traveller Type: young couple
  : Close to my Family
  : Convenient location

Pleasant
Traveller Type: group

Wonderful
Traveller Type: family with young children
  : efficiency of staff. our aircon wasn’t working when we arrived on Sunday afternoon. spoke to manager, within 2 minutes onsite maintainence man was checking out the problem. within 10 minutes the old aircon unit was being replaced and a brand new one installed. so within 30 minutes a cool room. very impressed!!!!

Wonderful
Traveller Type: young couple

Good
Traveller Type: young couple

Very Good
Traveller Type: solo traveller
  : Staff is super friendly and helpful. There is free parking space and very good wifi. The room has a very comfortable, big, bed, a coffee maker, tv, closet, desk and bathroom with a very nice shower and bathtub. The surroundings are great. There are various electric bikes and scooter services via app around, stores and good restaurants at walking distance. It was a 30 minute bike ride to the Santa Monica pier. The neighbourhood is lovely. It was a good stay for myself who travelled alone and without a car.
  : The walls are very thin so the stay was very noisy. It was not a big problem during the evening, but I was working in my room during the day and there was a lot of noise around, nothing that really troubled me, but worth noting. Also, my bedroom was at street level and the windows faced the parking lot and a working shed, so I did not have much privacy (there are shades in the windows and blecaute curtains, though). The bedroom is not very big, but it was ok for one.

Good
Traveller Type: solo traveller
  : The staff were super friendly and helpful, check in was a breeze. The room was very clean and the bed was comfy. The parking onsite was really such a bonus.
  : It was very noisy, being on the bottom floor I could hear every move that the person above me made so I was glad I bought ear plugs. Also the aircon machine was very loud, I think it might need to be looked at. But overall it was a good stay, the breakfast was good, and overall the stay was value for money.

Pleasant
Traveller Type: young couple