Days Inn by Wyndham Santa Monica/Los Angeles

Disappointing
Traveller Type: solo traveller
  : clean
  : rude staff upon arrival

Good
Traveller Type: with friends
  : Location is quite convenient as it’s not too far from Santa Monica downtown (3 km roughly) in case you don’t have a car, there are nearby buses. rooms are large and comfy.
  : no cleaning of the room in 3 days, breakfast is not even close to decent. also I thought I had left my phone on a Uber car and while I was in almost panic mode and asked the receptionist to try call my number, he could not care less and told me he was unable to try call an international number. except two ladies who were nice and helpful at check in the first day and also helped us with a restaurant, rest of the staff was not great at all.not necessarily good value for the money you pay.

Pleasant
Traveller Type: young couple
  : Alex at front desk was helpful & pleasant. Free parking. Close enough to Beverley Hills.
  : Under construction/renovation & contractor set off fire alarm in morning. No restaurant/breakfast (coffee, juice & individually wrapped granola bars). 30 blocks to beach. Rooftop is not as it appears in pics.

Very Poor
Traveller Type: family with young children
  : it was milks in my room and the ironing board was broken

Fair
Traveller Type: young couple
  : Staff were very incompetent at their job - particularly with charging foreign cards

Very Poor
Traveller Type: young couple
  : Was a very expensive hotel, so we were expecting more! The hotel had a parking lot i think was the best thing about the place a cant tell you more than this. Its a place that could be so much more! BUT IT ISNT.
  : not so clean, ugly and very old stuff inside. when i arrive the Recepcionist seems always angry. He explained something to me: i said sorry sr, i dindt understand can you repeat? and he blow the air like he was upset. Turn on point that a said, please sr, i am trying to understand what you are saying but it seems that you are mad with me, it seems that we are not welcome here... He said: well you are playing difficult and faking that you dont understand. I dont know if he was on something but was really strange what he said! i said: English is not my native language, your job is to be patient with me and make me understand, please be kind man!Here he was more calm... and explain to me in a right way but was very awkward and mean. When you arrive and the person speaks with you like you are not welcome... its not good. he was in the wrong job for sure. The rest of the hotel é disgusting for the higher price that we paid. Dont stay in here , at least you like to be kicked-out!

Disappointing
Traveller Type: group
  : Convenient location of hotel.
  : There was no breakfast, as stated on the website. The problem was getting extra towels. Could not use the toilet on the 1st floor

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : The room and area was nice
  : The night shift receptionist was very rude and aggressive towards our questions while checking in and seems like he doesn't want to work there and not answering our questions politely and he wasn't even wearing a nametag as well. Also lack of hygiene product

Pleasant
Traveller Type: young couple
  : close to Santa Monica and clean
  : thin walls, woke up several times in the night