The Westin Pittsburgh

Poor
Traveller Type: review category business travellers
  : Location is central to many dining and entertainment venues.
  : Staff were not hospitable at all.

Good
Traveller Type: Traveling as Couple
  : Valet parking : We checked in on Saturday evening. And didn't leave the hotel until checkout. I was charged for valet parking even when we didn't enter or exit the hotel (Sunday). I will be following up. I understand the charge for Saturday, but onward.

Disappointing
Traveller Type: review category business travellers
  : This is my first time in this city and I chose to stay in a good hotel, I chose the king room, I put my car in the garage and then I went to the elevator to go up to the lobby to receive my room. I got out of the elevator I found the building huge from the inside and I started looking for the way to the reception. An employee came to me. , he asked me where are you going, and he shouted and said, “Don’t go from here.” I told him i am looking for the reception, and why are you talking to me like that? He started screaming and saying, “Go this way.” Then I went to receive my king room, and they gave me a room that was not the one I had reserved, and they told me that there was no room other than this room and the receptionist. She speaks with me as if she does not want to do her work
  : Bad experience they not a professional

Fair
Traveller Type: family with young children
  : We booked 3 King suites and were told they were not available and that my request was not guaranteed because I booked through a third party and not directly with the hotel.
  : Room availability and cleanliness.

Wonderful
Traveller Type: young couple

Disappointing
Traveller Type:
  : Great location, gym.
  : -bug in our room upon arrival -no housecleaning came at all during 2 night stay -disappointing that no pool Overall, did not meet our expectations for 4 star hotel, disappointing And expensive-$----for the 2 nights and not much better than a 2 star h

Very Poor
Traveller Type: review category business travellers
  : The location to the venue we needed.
  : The broken bed, the cleanliness of the room (found items left behind, things under the beds. Shows us housekeeping did not do good job). The amount of complaints and time it took to get some shower gel to take a proper shower.

Very Good
Traveller Type: family with young children
  : Location
  : Breakfast was not included and expensive for the style of breakfast that is generally free at most other hotels.

Pleasant
Traveller Type: Solo Traveler
  : Bed was terribly uncomfortable. Bar restaurant food was mediocre at best. The shower wasnt great.

Good
Traveller Type: with friends