Embassy Suites Pittsburgh-Downtown

Very Good
Traveller Type: family with young children
  : Location rooms
  : Valley price pillows

Wonderful
Traveller Type: family with young children
  : Spacious room and good breakfast
  : Some restaurants nearby but the good restaurants are further away but still within walking distance.

Very Good
Traveller Type: group
  : The breakfast was pretty incredible
  : I wish the rooms with standing showers came with a shower seat, its really hard for some to remain standing in the shower

Wonderful
Traveller Type: group

Good
Traveller Type: solo traveller
  : Breakfast and staffing in cafe was excellent.Valet service with staff - was superb! Staff was very helpful at arrival, through the my stay .. several times during my stay. BRAVO.
  : The more un-professional were the "younger staff".I do not fault them, I fault management. Training staff needs to effectively teach what it means "to be in service". It's not appearing lazy in mannerisms and or with speech.

Very Good
Traveller Type: family with young children
  : Breakfast was huge - tons of choices. Hours different on weekends and holidays versus weekends. Nightly happy hour was also enjoyable. 2 drinks/person, light snacks. Seating in bar and lobby area. The room was very comfortable and clean. Location is amazing. Easy self parking in garage across the street.
  : Did not know and there are no signs indicating the check in /lobby is on 25th floor or that you have to have a room key to activate elevator to any other floor. Also, there is not much space to load/unload in front of the hotel so be aware if you need to travel to 25th floor to find a luggage cart. If you are not using valet parking they will not help you get a cart. Front desk staff is seriously lacking. I had to put in request for sheets for the pull out couch through the app and call 3 times to get sheets 2 hrs later.

Wonderful
Traveller Type: family with young children
  : Check in staff was excellent helping me with door to room. Another attendant went out of his way to bring something i needed up to our room. The female attendant at breakfast was stellar!

Disappointing
Traveller Type: solo traveller

Very Good
Traveller Type: group
  : All the fundamental things you'd want from hotel facilities. Free breakfast is a BIG plus in this area. Good central location in downtown Pittsburgh, near a decent parking garage and close enough to market square/convention center/other attractions.
  : AC units can be hard to fine-tune. We had a door with a lever handle lock that had the lock stuck and this sadly did not get addressed throughout our stay. Room had a sliding door bathroom with no lock, could be troublesome for some.

Good
Traveller Type: review category business travellers