Crowne Plaza Pittsburgh West-Green Tree

Very Poor
Traveller Type: family with young children
  : Breakfast was not served due to renovations, our room was not clean, our keurig was found dirty, and the staff was not accommodating.
  : The service provided by staff.No breakfast or lunch. Pool was closed. Room service was not provided.

Poor
Traveller Type: young couple
  : nothing
  : it is so unkept

Poor
Traveller Type: young couple
  : Room had broken vanity mirror room was extremely dusty and looked like it hadn’t been clean. Clean towels were not in the room when we needed to shower we had to go down to the front desk and ask for them.
  : Room could have been more clean. Furniture was extremely dusty carpet felt sticky and like it hadn’t been cleaned in a while. Toilet didn’t flush unless you waited and flushed it twice

Pleasant
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : sucked. it’s been almost a month and I still haven’t received my security deposit back. I had 3 rooms my stay. the first one didn’t have hot water, the second was occupied, and the third didn’t have a refrigerator.
  : everything

Disappointing
Traveller Type: young couple
  : location
  : Hour check in, was hot & did not offer water, does it look like in the pictures, bathrooms not working. would not stay there again.

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Horrible place do not stay

Disappointing
Traveller Type: young couple
  : The beds were comfortable.
  : Apon arrival we realized all the amenities were closed down due to construction. I was not informed of this prior to my arrival or in my booking. The front desk didnt inform us of the closings either. I overheard her telling another guest. Giving them the opportunity to cancel before they checked in. I was not given this option. When we got into our room there was a STRONG bleach smell. Also, no toilet paper in the room. The phones or wifi weren't working. Had to go down to the front desk to ask for toilet paper and wifi. Because it was already late in the day and we were only staying 1 night I decided to stay and stick it out. Checkout wasn't til 12pm but we were woken up before 9am by housekeeping knocking on/opening the door to our room. I would not choose this hotel again in the future.

Very Poor
Traveller Type: group
  : absolutely nothing, it’s a complete crap hole!
  : everything! including the staff