Hotel Pigeon Forge

Very Good
Traveller Type: with friends
  : Was a great Lil hotel loved the pool, friendly ppl, driveway was a trip gave me a Lil scare but was cool
  : They need to have shower only for handicaped visitors, toilets were very low hard time getting up, breakfast was not up to standards was hoping for some hot food and at least hot water but wasn't found very disappointed.

Good
Traveller Type: young couple
  : Breakfast was not what I expected cold bagels and cereal
  : I thought we was great hot breakfast but no. And the comfort had make on it.

Fair
Traveller Type: family with young children
  : Most of the staff was friendly and the room was reasonably priced. Convenient location.
  : all the plugins and lamps didnt work. The furniture was all banged up. There was Nats in the room. The microwave and fridge was old and dirty.

Poor
Traveller Type: family with young children
  : The location
  : The air conditioner wasn’t working well

Fair
Traveller Type: young couple

Poor
Traveller Type: with friends
  : The flooring was nice
  : The fact our toilet didn’t flush, there was hole that was just plastered up in the shower, and the beds were uncomfortable.

Pleasant
Traveller Type: young couple

Poor
Traveller Type: young couple
  : They didn’t have many options for breakfast. They only offered 2 choices of cereal and 3 options for breakfast muffins/bars.
  : As soon as my Fiancée and I walked into what was supposed to be a non smoking room there were 2 used cigarettes sitting on the counter by the sink. When shown to the staff they expressed no concern to my fiancée having asthma and not able to sleep in such a room and assured us that all of their rooms were “non smoking” even though there were cigarettes visibly on the counter. The receptionist told us the cigarettes were from a staff member who was supposed to be fixing a broken rod in the room although he “didn’t smoke in the room he smoked them outside.” She expressed no concern or empathy for our situation. We requested a new room but the hotel had no vacancies. We then requested a refund or credit towards another hotel due to my fiancées medical concerns and the hotel staff denied. Due to not getting a refund we had no choice but to stay at the hotel.

Very Good
Traveller Type: solo traveller

Disappointing
Traveller Type: family with young children
  : The fact that my room was not cleaned before or during my stay there was garbage under the bed and they never sweep the floor or cleaned the tub or the toilet we never had any soap.