A Timeless Event

Poor
Traveller Type: Family with Young Children
  : The location was nice
  : The cleanliness of the cabin...not up to par and the sense of urgency to fix the issues was not there.Many worms in all tubs. Electricity went out and we had to wait until next day...then they had to come back again because it still wasn't fixed. It took 2 and half days to get the hot tub fixed and we were only here for 4 days...

Disappointing
Traveller Type: Business Traveler
  : Bottom of hill. No view. Stairs were awful trying to use at night. Lights would not stay on when trying to climb stairs. Dishwasher did not work. No handicap bars to assist to get in or out of tub. Even fell while trying to get out. Hard to get cell service. Lighting in cabin was bad. Felt like we were in the dark the whole time. No privacy inside cabin. You could hear every noise and conversation upstairs and downstairs. Would not use again.
  : More descriptive info.

Good
Traveller Type: Family with Young Children
  : Hot tub & how the cabin was made
  : There was things missing that should have been in the cabin. There was no kitchen rag, no trash bags, ants in the bathroom, ants in kitchen, bathroom floor tile, no ceiling fan in the downstairs bedroom which made it very hot in the bedroom, the thermostat was locked & couldn't turn it down as 72 is too hot in that cabin & absolutely ridiculous, floors were dirty as we got there, cob webs in rooms & in corners of bath tubs. Didn't realize the long steps were the only way up to the cabin so I didn't like that. The community pool was freezing cold. The spa at the pool was supposed to be hot & it was very cold

Disappointing
Traveller Type: Business Traveler
  : Very nice
  : I didn't like thar alone the porch the nails were up and I snags my foot on them nails alone the floor where end of porch and steps cut my foot 3 time I didn't have shoes on of course I should have

Good
Traveller Type: Traveling as Couple
  : Inside of chalet
  : Hot tub was very cold

Fair
Traveller Type: Traveling as Couple
  : Very close and convenient to Pigeon Forge and Gatlinburg. The beds were very comfortable.
  : The hot tub and cover are very old, and this is the first thing that you see as you get to the top of the stairs. The bedrooms each need 2 nightstands and a luggage rack. The bedrooms could also use a small chair. The fluorescent light in the kitchen had no cover on it and the caulking around the tub on the first floor looked dirty and old. Some TLC needs to be done with this cabin.

Very Good
Traveller Type: Family with Young Children
  : Very clean and close to town. Plenty of room to spread out. Nicely furnished.
  : Steep and narrow roads to cabin. Lot of steps to enter cabin. Could not control the thermostat, it was locked on 72 and we are all hot natured and like it cooler at night.

Poor
Traveller Type: Traveling as Couple
  : The woods were on top of us so the privacy was natural. The 24 steps to get to the entrance afforded privacy
  : The hot tub had not been m serviced. It broke down 2 days into our stay. Technician sent did not have the 50 amp fuse so it had to be ordered and he never returned. Meanwhile with a stagnant hit tub and high 90+ temperatures the porch stunk like an open sewer. Drain flies infested the entire cabin along with ants .The view was zero.It's in a gated community and being it's the first house in the community we felt that was a plus BUT...the Sherwood Forest community management put pad locks on the mechanism to permanently keep gates open this had people knocking on our door for all kinds of reasons. Awful.BBQ grill is covered in grease in and out. Porch has never seen a pressure washer since new. Cob webs all over the place. Housekeeping is a 1 out if 10 here with this management company. Google vacasa ....1.8 satisfaction out of 10. Their customer service is through robo text only, and humans there provide nothing but lup service.

Pleasant
Traveller Type: Family with Young Children
  : Location
  : Cabin was dirty