Boulan South Beach

Very Poor
Traveller Type: family with young children

Very Poor
Traveller Type: family with young children
  : Nothing. The rooms are old and broken. None of the white goods work and even after being offered a refund we are not getting any response from staff.
  : Same as above. Nothing works.

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : Great location near the beach and restaurants

Wonderful
Traveller Type: review category business travellers
  : This is our third or fourth year - last year the management and staff was so rude and we had a terrible time . This year there were 3 stand out employees that reset this feeling. We are so thankful for the space, location , and love the breakfast so it is so nice to feel welcome and appreciated again for being there.
  : Still a couple minor maintenance items but way cleaner and revived from last year.

Good
Traveller Type: young couple

Very Good
Traveller Type: group
  : Location was great and the rooms are spacious. I also liked the complimentary beach towels and chairs at the beach
  : I booked for a Terrance room and got a room that barely had a balcony

Very Good
Traveller Type: young couple
  : Restaurant orange blossom
  : Honestly, dirty and dusty plants is a huge pet peeve. It’s the little things. Those plants and fiddle leaves are so dusty. I wiped two off. If you have live plants indoors, clean them. Especially if in the lobby and personal spaces

Disappointing
Traveller Type: young couple
  : Property was nice and was very close to the beach
  : The charge 150 per night which when I booked that was not specified .

Very Good
Traveller Type: review category business travellers
  : The room was beautifully decorated with a stunning view from both the room and the rooftop pool. It even features a Marshall speaker that allows travelers to relax in the room. The sound insulation from both other rooms and the street is perfect; you rarely hear any noise from outside the room.The breakfast is excellent, and the front desk staff is also amazing.
  : After checking out, I was charged $84 USD, even though I didn't use anything from the mini bar. I called the hotel to ask about the bill, and they said they would investigate and get back to me. Several days went by, and when I tried to contact the hotel again, no one answered the phone. Eventually, the bill was refunded, but I'm still puzzled as to why I was initially charged. Also, it's frustrating that nobody is responding to my messages on Booking.com after I reported the issue.I ordered a product and had it delivered by UPS to the hotel. However, when I checked in, the hotel couldn't locate the package and claimed they hadn't received it. After contacting UPS, they provided proof that the package was delivered to the front desk. UPS staff tried to help me call the hotel to locate the package, but they were unable to get through. It's frustrating that no one at the hotel is answering the phone.