Queen Kapiolani Hotel

Policies

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. The hotel fee is charged by the property at check-in. The fee includes the following amenities: -Welcome sample drink whip at Aloha Whip (pineapple juice or Dole) -Weekly entertainment and discounted on-property guest activities -Yoga On-The-Go (carrying bag, mat, jump rope, foam roller, fitness cables) -24-Hour fitness center access and discounted yoga classes -Daily surf demonstrations (Hans Surf School) -Discounts to local cultural and attraction venues -In-room Chromecast streaming device -High-speed WiFi -24-Hour business center access -Guest printing services (print from laptop or smart device to the business center printer) -Beach chairs, beach towels and sunscreen (sample in-room & dispenser at pool) -Ice and water stations -Complimentary QK postcards -In-room digital safe and refrigerator -10% off Dollar Rental Cars -Unlimited local and 1-800 calls -Discounted tickets to Waikiki Aquarium, Iolani Palace, Bishop Museum and Honolulu Zoo An incidental deposit via credit card is required at check-in and refundable at check-out less any incidental charges incurred during your stay.