Sunshine & Oceanfront Serenity

Very Poor
Traveller Type: Traveling as Couple
  : location
  : the air in our room didn't work and room was not cleaned - dead bugs

Poor
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : ocean view. nice condo
  : wasnt informed that the pool was gone.

Very Good
Traveller Type: Traveling as Couple
  : The outlet in bathroom didn't work.

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : We received an email with a unit # and was told we would receive a door code on the morning of the trip, which we did. Check in was at 4pm we got to the building around 6pm. We put in the door code they gave us and it did not work. There is no one at the front desk, you have to call the customer service # for who you booked the room through, which we did and they said they were sending someone from the local office to meet us with the master key. That took forever! It was a little after 9pm before he came with the master key and he met us at the front door and told us to call him if it didn't work. We proceeded to go to our room and the key did not work so we call them back and I just so happen to mention the room # we are supposed to be in that was sent to us via email and the person on the phone repeats it and says you're supposed to be in a whole different room # and floor. So we go to that room # and the door code works on that door. So we basically wasted a little over 3 hours because they sent us the wrong room # in the initial email. And it was my birthday trip. Other than that it was a decent place to stay. But I wouldn't book with them again.

Fair
Traveller Type: Traveling as Couple
  : Tv reception poor. Paid for king suite got a queen suite problem getting room number to get in

Pleasant
Traveller Type:
  : The view, the beach, the balcony, the room was nice.
  : Was told there was no issues with the pool, booked, they waited till after I could cancel, then i got an email saying thr pool actually was closed. Got there, and realized thr pool had been damaged in last years storm and never repaired. I feel sure they knew this when they replied that there were no issues. There was sand all over thr floor when we arrived. Otherwise, it was a nice well stocked room with a beautiful view and a cozy balcony.