Hampton Inn & Suites Dallas Market Center

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : The bathroom had cracked and pink mold around the shower. The rest of the room was very nice.

Very Good
Traveller Type: solo traveller
  : All the staff were excellent, able to help and answer all my questions no matter how random.
  : The traffic noise from the forever busy freeway took a little getting used to.

Very Poor
Traveller Type: group
  : Nothing. The rooms don event have bottles of water.
  : The guy at the reception was terrible. He keeps us waiting about 2 hours because he didn’t know how to verify my reservation on booking. The worst experiencia of my life. The name of the guy was Tray.

Very Good
Traveller Type: review category business travellers

Pleasant
Traveller Type: young couple

Very Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : I liked the text message feature asking how everything was in the room. The breakfast waffles were good, as I always look forward to the breakfast buffet.
  : We arrived and were given keys that didn’t work for the room we were assigned to. My husband went downstairs and told the front desk they did not work, he programmed the key and my husband came back up to open the door to the room, when he opened the door we found people laying in bed! They were luckily only watching tv and we didn’t get very far into the room without apologizing profusely. We go back to the front and were given new keys for a different room. We arrive in the room and get ready for bed to hear the people above us were running and jumping. We allowed it for about an hour thinking it would calm down until I then contacted the front desk via text message to have them handle the loud upstairs guest. We went to sleep and at 2:45 in the morning we had a knock on the door. I answered the door to a woman saying “oh the room is occupied.” I shut the door on her as I needed to be awake in 3 hours and I was obviously confused. I lay back in bed and the phone rings. It is the front desk attendant. She asked for my last name and what time I checked in, because our name was not attached to the room. I completely understand things happen and from walking into someone else’s room the front desk did not “check” us into the room on the computer and simply gave us new keys. What I can not understand is why the new shift front desk decided to wake up customers to ask their name in a room. I had two sleeping children and my husband with me. I did not somehow break into the room to sleep, I had a key card. Which you should be able to see that a card was made for the room. Ask customers about room situations at a much better time than 2:45 in the morning.

Very Good
Traveller Type: family with young children
  : Solid breakfast with a fun Texas shaped waffle.
  : Confusion at the front desk and had to wait a while.

Wonderful
Traveller Type: family with young children
  : Staff is very helpful and ready to help you with anything you need. The room is clean, king size bed is exactly what you need after busy day in Dallas. The location is OK, the car is a must.
  : A bit noisy since the hotel is facing to the highway