Avid Hotels - Cincinnati N - West Chester an IHG Hotel

Wonderful
Traveller Type: group

Wonderful
Traveller Type: review category business travellers
  : For it to be almost 5yrs old it’s a very nice hidden gem. It’s more on the pricey end for one night but other than that I have zero complaints.
  : I have zero complaints

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Nice check in lady
  : No couch/pull out sofa

Very Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : Quiet, clean, and affordable.
  : The internet was out, I was only there for a one-night stay. I just wanted to relax, get away from home for a night, watch some TV, and chill out. I couldn't do that simply because the internet was out I checked in close to 4:00 I left to grab some dinner came back still no internet checked back again after a couple hours later they said it wouldn't be on all night yes we can probably live without internet but the TVs were not working I couldn't use my tablet the internet on my phone was going in and out I just wanted to relax and chill out, no compensation no hey let's offer you some snacks or a beverage nothing. the young lady at the desk was really nice understanding it was not her fault or anything that she could do on a sunday night. something to make you want to come back would've been nice 10% off 20% off your stay something for your next visit. I am very disappointed with the first visit.