Budget Inn-WALLA WALLA

Fair
Traveller Type: young couple
  : Location
  : Needed a good clean, fresh paint and warmer bedding.

Disappointing
Traveller Type: solo traveller
  : I believe the manager or check-in clerk is skimming money from management. I stayed at this hotel in August and again in late September (2 occasions) and both times the check-in clerk said the Visa connection was not working and I would have to pay cash...that there was a cash machine a few blocks away. Now I might have accepted that excuse the first time (August) but I would assume it would have been fixed over a month later. The demeanor of the clerk (same clerk both times) was "sketchy" and intuitively I did not trust what he was saying. In short I think he was renting rooms for "cash" avoiding being traced by Visa transactions which would show up on someone's statement, i.e. District or Regional Manager's audit, and showing the person did not check-in....I think he was pocketing the cash.
  : The following should be investigated:I believe the manager or check-in clerk is skimming money from management. I stayed at this hotel in August and again in late September (2 occasions) and both times the check-in clerk said the Visa connection was not working and I would have to pay cash...that there was a cash machine a few blocks away. Now I might have accepted that excuse the first time (August) but I would assume it would have been fixed over a month later. The demeanor of the clerk (same clerk both times) was "sketchy" and intuitively I did not trust what he was saying. In short I think he was renting rooms for "cash" avoiding being traced by Visa transactions which would show up on someone's statement, i.e. District or Regional Manager's audit, and showing the person did not check-in....I think he was pocketing the cash.

Pleasant
Traveller Type: solo traveller
  : The condition of the rotted post holding up the deck right outside my door(see photo), as well as the other two temporary ones, and how they were "fixed" (I am in construction) does not instill much confidence in the property management, and should be addressed soon so as to not to inhibit repeat business.

Good
Traveller Type: young couple
  : It was clean and good value.
  : The fridge was noisy.

Poor
Traveller Type: family with young children
  : The price was amazing, the king room was comfortable and much of the room was clean.
  : The pool is basically in the parking lot and next to a fairly busy street. The place looks like a murder motel. The sofa bed was full of crumbs. The supposed 24-hour desk staff was asleep by midnight and complained because I called for more toilet paper—I had to go to nearby mini mart and buy my own. The road is incessantly noisy, and any use of toilet or shower next door made the pipes very loud. You definitely get what you (don’t) pay for here.

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: young couple
  : Considering it was a very budget mindedMotel, we were pleased with the cleanliness. Location within walking distance of downtown.
  : Communication about getting on to WiFi.

Wonderful
Traveller Type: solo traveller

Very Poor
Traveller Type: family with young children
  : Rude management! rude management! Rude management! dirty room, homeless/drunk people around property. I never give bad reviews but this place unfortunately was awful experience for us!

Disappointing
Traveller Type: young couple
  : No breakfast
  : Thicker blankets, shower curtain(we had to ask for one and hang ourself), very noisy traffic and parking lot- had to put towel at bottom of door b/c 1-2 inch gap, baeboard was falling off, ants in bathroom