Hyatt Place San Diego-Vista/Carlsbad

Very Poor
Traveller Type: family with young children
  : Was charged duplicate charges

Very Poor
Traveller Type: family with young children
  : Bug in bathroom, did not provide housekeeping, poor customer service.

Poor
Traveller Type: family with young children
  : Too much road noise. Breakfast selection was limited. Things took a long time to replenish.
  : Staff was not really friendly. Rooms need to be cleaner especially the bed sheets. Mattresses have lump in them.

Fair
Traveller Type: review category business travellers
  : Location - close to my office
  : A little worn. No Wi-Fi the evening I arrived and wasn’t expected to be fixed until halfway through the following day. One glass provided in the kitchenette area with a great big crack down the side. No decaf coffee provided in the room.

Fair
Traveller Type: family with young children
  : We enjoyed the pool and the customer service was the best . The staff was super friendly and caring during our stay. The breakfast was also nice had a little of everything.
  : The reason I don’t give it excellent was because there isn’t much around to go out and eat . Also when we arrived the pull out bed was out and looked like it wasn’t cleaned. They did make us aware room service was upon request . I stayed 4 nights and did request room service the second night and all they did was take out the trash. The beds were never done. After coming from Lego land tired we expected done beds. Also the breakfast area was very un organized they offer breakfast from 6-9 am but we had to wait long lines and long times for the food to be out and once 9 am came they picked everything up not caring if they had a line waiting. I felt they should have had some understanding they made us wait for food and should have allowed us to have access to the coffee and drinks offered.

Good
Traveller Type: review category business travellers