Best Western PLUS Vancouver Mall Hotel

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : Breakfast was really good. Hot items were good and quite a bit to choose from.
  : Our 2nd floor room was clean but it has not been updated in what seems to be a very long time. The door to the room had about a 1/4" gap between the door and frame. If my husband had not been with me, I probably would have changed rooms. Also, I could smell a slight odor of animal in our room. I would request a 4th floor room for any future stays since I later found that is the only floor that they do not allow pets.

Wonderful
Traveller Type: young couple
  : I liked the newly renovated facility. I can tell they have maintained it well.

Wonderful
Traveller Type: young couple
  : the clean rooms, pool area, breakfast area, coffee areas, friendly service, front desk was very helpful.
  : there was not very much if any thing wrong with my stay, i didn't watch tv much, while i was there, mostly out all day, had a very small issue with a tv channel , but i was too tired to watch tv any way.

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : The breakfast offered every day was very nice. It's one of the few places that had biscuits and gravy every day, so I took advantage of that. Also had scrambled eggs or an omelette and bacon and/or sausage every day. They also had waffle batter which I didn't have but it was there, and dry cereal, a selection of bread for toast and I think muffins. A variety of juices yogurt, and coffee/decaf/hot water for tea. The dining area was very pleasant and everything was clean and well maintained.
  : Elevator was a bit awkward on the main floor because it was in an alcove behind a wall. When guests with luggage or housekeeping staff with a big cart needed to get off, if you were waiting to get on, you had to move completely out of the alcove. They need to remove a wall so it is a straight shot in or out of the elevator with luggage or housekeeping carts.

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : First-floor room--the last available that day!
  : The little kids thumping around on the floor above at 2 a.m. (obviously not the hotel's fault!)