Life at the lodge

Very Good
Traveller Type: group
  : it was very clean, also the location was perfect only 4 mins walking to the lake and it was on Lake Tahoe Blvd where all the shops and restaurants.
  : barbecue is only in the Summer

Very Good
Traveller Type: young couple
  : Clean, well kept and updated unit.
  : The room was advertised as ground floor but was on the second floor.

Very Good
Traveller Type: group

Poor
Traveller Type: family with young children
  : It was still available for booking just a couple of weeks before the stay. I didn’t take this as enough of a warning that the place was terrible.
  : Booking.com listed the rate for 3 nights at $870. After all of the fees were added the total price was $1396.30. Here are the fees:– Rent: 737.22 USD– • 2022-12-29: 205.08 USD– • 2022-12-30: 218.07 USD– • 2022-12-31: 314.07 USD– Fees: 501.39 USD– • CleaningFee: 125.00 USD– • Booking Fee: 134.06 USD– • Limited Damage Waiver: 60.00 USD– • Channel Commission Fee: 182.33 USD– Taxes: 157.69 USD– • City - South Lake Tahoe: 157.69 USD– Total: 1,396.30 USDI thought Booking.com didn’t charge booking fees! The limited damage waiver is basically obligatory insurance: it is not refunded if there is no damage. Channel commission fee? Is this booking.com taking more money? or Vacasa padding their net income?The apartment was not clean, with good residue covering the stove, chipped glasses in the cupboard, dirty utensils. Vacasa refunded our $125 cleaning fee after we sent pictures of the dirt to them. The condo building is ok but appears dilapidated with much of its siding missing and insulation and tyvek showing on the exterior. The bottoms of the complex’s hot tubs were stained and dirty. When we asked about the slow Wi-Fi at the front desk, the staff said they were not responsible for our particular apartment because it is rented out by Vacasa. They also said the Wi-Fi was slow because so many people were in South Lake Tahoe over the New Year’s weekend and all internet was slow because of this. However, the employee Wi-Fi worked perfectly fast in the lobby of the complex (I was an employee of Heavenly at the time and the complex is managed Heavenly so I could log into it).

Good
Traveller Type: family with young children