Holiday Inn Express Hotel & Suites South Haven an IHG Hotel

Pleasant
Traveller Type: young couple
  : Out side needs to be cleaned up landscaping

Very Poor
Traveller Type: family with young children

Disappointing
Traveller Type: solo traveller
  : It was eh, contennental breakfast has definitely went down hill over the years
  : Better pillows and water in the shower. And a working lock on the door.

Fair
Traveller Type: young couple
  : Location to the beach
  : The breakfast was seriously lacking

Poor
Traveller Type: with friends

Poor
Traveller Type: family with young children
  : Desk staff was friendly.
  : Breakfast was not great. Room needs updated, needs repairs, dingy and old. Mildew in bathroom, no exhaust fan in bathroom. Our window would not latch at all so that is not very secure. Even the artwork on the walls showed water damage on the matte. Which seemed weird.

Fair
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : Cookies
  : Overall dirty. The breakfast room was terrible. Beverages were either empty or watered down. Cereal was not as advertised. Luggage cart had flat tire and there was only 1. Tv did not work.

Fair
Traveller Type: family with young children
  : I loved how close it was to downtown south haven !!
  : Could have been cleaner and fridge and air didn’t work in the hotel room luckily it wasn’t too hot we just opened the window

Poor
Traveller Type: family with young children
  : We loved the location and area. Staff were pleasant.
  : The fact that upon entry of my room it was already open that was confusing. When entering room you can see crumbs and trash in room. There was a pair of underwear and a sock. Clean it up throw it away whatever move on right no at end of night after having fun in south haven time to shower and relax. We'll I thought instead I was scared to shower because of the shower curtain was so nasty un-identifiable matter brown crap all over curtain. Complimentary shampoo and body wash heck no there grease prints on bottle and were half used at that. I travel alot my wife owns companys in we travel from west coast to east north you name it but is up there with my list of avoid or stay away list. As everyone who knows me when I review I can answer any question honestly you just ask and I shall tell.