La Quinta by Wyndham Seguin

Very Poor
Traveller Type: family with young children
  : On 7/20/24 I started attempting to change the check out date to 7/25/24. Emailed , phoned and texted both LaQuinta and booking.com. I was informed by LaQ staff to contact booking.com.I was informed be booking.com to contact LaQ.I was unsuccessful in multiple attempts to discus, plead, clarify my request in a timely manner to either LaQ or booking.com. So the morning of 7/25 we decided to take our time checking out since it seemed we’d have to pay the extra day anyway. At 12 an irritated, hostile LaQ employee knocked at the door and demanded to know when we were leaving as he had to get the rooms cleaned. He inactivated our room keys after I explained I thought since I was paying for 7/26 checkout anyway, we’d delay 7/25 departure. We were gone by 12:45. I informed him and am informing booking.com- I WILL NEVER USE booking.com OR LAQUINTA EVER again. I was not able to get a respectful response to my requests and LA QUINTA got paid double for a room since I had to pay for 7/26 checkout and I’m sure he rented to room on 7/26.
  : See above

Wonderful
Traveller Type: young couple

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple

Fair
Traveller Type: group
  : Location
  : Reservation was for 4 yet there was only 2 towels, 2 toilet paper rolls. You know what it takes for 4 people I don’t know why you all expect for customers to ask for everything when we’ve already paid. I usually stay in La Quinta but this room was exceptionally smaller. Very tight room for 4 people.

Very Poor
Traveller Type: family with young children
  : Housekeeping staff was awesome. Shower head was awesome.
  : Shower kept floor wet. Looks like mold. Beds were not comfortable.

Good
Traveller Type: solo traveller
  : It was a good location and the staff was friendly and knowledgeable.
  : It was expensive and it had bugs

Good
Traveller Type: family with young children