Santa Ana Travel Inn

Poor
Traveller Type: Traveling as Couple

Fair
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers
  : A very "tired" hotel. Minimal extras. No coffee. No water.

Very Poor
Traveller Type: Traveling as Couple
  : I didn't like anything about my stay the management was awful the beds were awful they probably had bed bugs
  : I didn't like the service I didn't like the location I didn't like the room the price and the attitude of staff

Very Poor
Traveller Type: Traveling as Couple
  : We enjoyed the 24 hour restaurant 5 blocks away which we had to use because there was not any coffee available onsite.
  : We walked into a room that was filthy, broken down and worst customer service we have ever received. We have photos and videos to show anyone interested. Because of our schedule-a wedding in afternoon, we did not have time to find a new hotel. We weren't looking for something fancy. Just clean and welcoming. Not a broken toilet paper holder with a quarter roll. Not given a blanket and told "use this side the other side is dirty". Perhaps with a working lock not taped on by electrical tape. A working refrigerator would have been thoughtful. The cherry on the top, to be told our relationship is our "personal problem" felt so wrong. (we are a married gay couple). In calling the property afterwards we found out that they would allow us to check in at 12:00 with no additional costs. They shouldn't just choose who they will charge additional costs to. That is just biased.

Very Poor
Traveller Type: young couple
  : I didn't like anything about my stay the management was awful the beds were awful they probably had bed bugs
  : I didn't like the service I didn't like the location I didn't like the room the price and the attitude of staff

Very Poor
Traveller Type: young couple

Disappointing
Traveller Type: family with young children

Poor
Traveller Type: Business Traveler
  : A very "tired" hotel. Minimal extras. No coffee. No water.