DoubleTree by Hilton St. Louis Airport MO

Fair
Traveller Type: solo traveller
  : There was no breakfast available.
  : I chose the hotel as it had restaurant facilities. Apart from snacks nothing was available.

Wonderful
Traveller Type: solo traveller

Pleasant
Traveller Type: young couple
  : Clean and nice room
  : There was no hot water. So no shower which is a problem

Poor
Traveller Type: family with young children
  : Nothing. The entire stay was frustrating.
  : We arrived and they didn't have our room. We booked a double queen. They said they "upgraded" us to a king suite but that meant my 78 year old aunt had to sleep on a pull out couch. We called the front desk three times to get linens for her and my husband finally had to go down and them at 10pm!Additionally, it said there was a mini fridge and microwave, but when we asked, they said you have to request it. So I said, ok we need one. He said well we're out because there's a party and they needed them all.Absolutely frustrating, we lost our food we brought because of this. I asked them to bring up extra coffee too because there was only decaf and no sugar. No one brought it up.Incredibly disappointing considering how much we spent on the room.There were tons of people hanging out in the lobby smoking and vaping. The elevators and halls reeked of marijuana and people were smoking in the halls and lobby.

Pleasant
Traveller Type: young couple
  : No breakfast provided.
  : First room had a bad smell.

Good
Traveller Type: review category business travellers

Poor
Traveller Type: family with young children
  : Clean
  : Fire alarm went off - no fridge or microwave in room- restaurant closed and not disclosed on website, had 3 kids with me and had to re arrange plans

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : Nice and clean
  : The bar wasn’t open

Poor
Traveller Type: family with young children
  : Cookies
  : Dirty pool main purpose of stay