Best Western Garden Villa Inn

Very Good
Traveller Type: review category business travellers

Disappointing
Traveller Type: young couple
  : Nice breakfast with a good assortment of options. Good coffee. Attentive staff.
  : Exterior is totally shabby. Entrance to hotel lot is poorly marked. Towels are threadbare

Very Good
Traveller Type: with friends

Very Good
Traveller Type: family with young children
  : Pool is nice they have toys for the kids to use.
  : We were in a pet room which we wanted but the smell of dog pee was strong.

Very Good
Traveller Type: family with young children
  : Great Hot tub in room, beds comfortable, perfect location for Crater Lake and Wildlife Safari
  : Needed a little updating, carpet, floor

Very Good
Traveller Type: family with young children
  : location, breakfast among the best of the hotel chains, real ceramic dishes and metal flatware along with paper ones, polite and accommodating staff, comfortable beds.
  : bathtub needs more than one grab bar for safety in getting in and out, carpet very dirty, and pet hair not thoroughly vacuumed.

Very Good
Traveller Type: young couple
  : Personable staff, good breakfast

Disappointing
Traveller Type: family with young children
  : Staff were friendly, personable and knowledgeable. AC worked and pool was nice.
  : Breakfast was good the first day, cheese omelette, sausage, potatoes, toast and waffles with fruit and a variety of cereals and drinks. The second day the eggs and sausage were half dried out and hard. Our room was not adequately maintained as we found medication from previous guests on the floor and the chain lock was broken. The door handle was nearly broken, we had to slam our bodies against the door to open it, so we slept with a chair against the handle. The beds were springy, as in could feel the springs in your back. Hot tub was broken but the pool was nice. Fridge did not work well. The environment is a bit sketchy with homeless around and a gentleman who exposed himself and openly urinated in the bushes behind the hotel. Not worth the 345 we paid for two nights.

Wonderful
Traveller Type: young couple
  : Excellent service and breakfast. Check in was very professional under pressure. Will stay there again on next trip.

Fair
Traveller Type: family with young children
  : The location was great and the price was good.
  : Our first room had no air conditioning and the front desk attendant who changed my room said he didn't know why they kept assigning that room knowing the AC didn't work. Moving rooms after unpacking is extremely inconvenient for a family of four. The carpets were dirty and stained. We left a coke can on the desk sitting for an hour or two after eating dinner and it was covered in ants.