Best Western Plus Executive Residency Pottstown

Very Poor
Traveller Type: group
  : Convenient location
  : Suite was not cleaned properly, bathroom had trash in the trash can and on the floor upon arrival

Disappointing
Traveller Type: family with young children

Very Good
Traveller Type: solo traveller

Poor
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : The breakfast was good. The air conditioning in our room worked great. The beds were comfortable.
  : The main reason I booked this hotel was the pool. We elected not to use it because the water was GREEN AND CLOUDY. The lady at the front desk tried to tell me that the pool was okay to use and that the pH level was fine it's just the filter wasn't working. Sorry, but the pool isn't clean if it is green! Also, I asked the cleaning person if he could give us some fresh towels and make our beds, you know, housekeeping, customer service type things. He just said NO. The hotel only had 1 cart for luggage for the entire building, and one of the tires was flat. One of the elevators wasn't working. The stair way was dirty, and the lower grab rail is below building code height. There is a HUGE hole, surrounding a drainage grate in the parking lot that will cause some drive a very big headache and a broken car.

Very Poor
Traveller Type: young couple

Good
Traveller Type: solo traveller

Poor
Traveller Type: family with young children
  : Wasn’t the worse but far from the best
  : DirtySmelled like dope everywhere Pool wasn’t clearDefinitely owners and family live there as well as section 8