OYO Hotel Port Allen LA I-10 West

Fair
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers
  : Location
  : People out late. Not that it bothered me. Just an observation.

Disappointing
Traveller Type: family with young children
  : Yes, it was only $85 for the night
  : First, you should be informed that it's a live in hotel. The hotel is very old. Our room smelled of old cigarettes, although it was a non smoking room. The security lock on the door was hanging off. The carpet was very stained. One of our sheets had a cigarette burn hole. Only 3 outlets in the room, 1/2 of each one did not work. There was a dirty towel left on the shower curtain bar, looked like it had been there for a long time!

Fair
Traveller Type: young couple

Poor
Traveller Type: solo traveller

Pleasant
Traveller Type: solo traveller

Very Poor
Traveller Type: family with young children
  : Nothing
  : It's the wrong place to stay in. Keep away. Broken furniture, cigarette smoke instead of air, broken microwave. The worst management, that will lie to their managers or booking that you stayed there, even if you didn't because of the issues, and we looked at two rooms, and the condition is the same in both. Linen is also not even close to be white, gray close to dark gray with burns.

Disappointing
Traveller Type: family with young children
  : Convince
  : The room wasn’t that great and housekeeping had left wet sheets on the beds

Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: family with young children
  : Nothing
  : The front desk smelled like weed and incense I checked into the room and it smelled as well and Stains on sheets so we walked out room and left after being there 15 minutes and turned in key. There was drug users hanging out everywhere and none do the staff cared. I called next day to get a refund because I didn’t use the room and they tried to say the cleaning lady the next day said someone used the room so they won’t refund it. So yiur telling me because a housekeeper says this you refuse to refund. I wasn’t in the room more than 5 minutes because how nasty it felt nor did I feel safe there with the type of vile people you have hanging around there. First of all I don’t lie nor do I try and get money back for no reason. I tried being nice about it all and nobody cared enough to apologize or anything. I will make sure personally no fit stays there anymore when all you had to do is do the right thing and refund money to a customer for not staying in the room you sold them and if you ran your hotel better this won’t happen.