La Quinta Inn & Suits by Wyndham Pontoon Beach IL

Good
Traveller Type: young couple
  : Price was good. Location was ideal for our trip. Room was clean and comfortable.
  : Elevator was less than clean. Breakfast was adequate but not great. Room was dated.

Disappointing
Traveller Type: young couple
  : Bed was comfortable!
  : It was very dirty. The elevator was small and run down and dirty. The carpets were stained, there were ants in the room, found some hairs here and there. The shower door didn’t close all the way. Most things in poor condition- think rusty metal on the lamps, lots of wear and tear, stains on the comforter.

Poor
Traveller Type: solo traveller

Very Poor
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : The kids had a great time in the pool. They also had breakfast so that was a plus even though the meat was cold.
  : The misinformation about there being a twin bed in the family suite when it was a pull out bed really made me testy. If I had known that it would have been a pull out bed I would have looked somewhere else for a family suite. When I went to pull out the bed I noticed stains on the pillows and mattress cover. When I called the front desk about the stains they moved us to another room. Thank goodness no stains on the sheets or pillows this time. We had a three night stay, the third night our A/C went out at 9:30pm The front desk called our phone in our room 4 times, we couldn't answer it because the phone didn't work! The front desk told us that the A/C couldn't be fixed that night. They wanted to move us to another room when we were already tired. We had been in that room already for 2 days with 3 kids. Decided not too and at 2am We had enough and packed up our stuff and just left the hotel because it was so bad.

Good
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children

Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: Solo Traveler
  : Overall the breakfast and how quiet the hotel was. I appreciated the experience.
  : There are no designated smoking areas that had covering outside since it was a nonon smoking hotel.