Ole Smoky Retreat

Very Good
Traveller Type: Family with Young Children
  : Loved the location, number of rooms, stocked kitchen, and overall experience. Would stay again as long as the cleaning was thorough.
  : Sheets in one of the rooms were very dirty on arrival and there were no trash bags. The beds and couches may need changed out soon, they were not very comfortable but fine for how long we stayed.

Good
Traveller Type: Family with Young Children
  : the house was clean and very nice. the beds were comfortable.
  : the outside wouldnt heat enough to burn off. very very greasy. we purchased a charcoal grill. the washer was torn up but i called the maintenance number and the woman i spoke with was excellent. very helpful.

Very Good
Traveller Type:
  : location. layout. kitten supplies well. hot tub was nice.
  : furniture broken down. no batteries in remotes. light bulbs burnt out. bird poop on headboard in loft. desks not clean extra towels would be nice

Wonderful
Traveller Type: Family with Young Children
  : Very spacious -- enough for our large family
  : House could accommodate our large family but parking was inadequate for 4 vehicles. Only 3 cars could park in front of house in designated driveway.

Very Poor
Traveller Type: Family with Young Children
  : There were bedbugs and we even took pictures and left some of them in a cup....we could not stay but 1 night down stairs for the price we paid not good when half of our party had to sleep on the floor

Good
Traveller Type: Family with Young Children
  : It was a good fit for our family. The pool table added to the fun.
  : There were several small maintenance things that need to be taken care of. The staff was nice when responding to the chat about them. The house felt like it just needed a little refresh - patch some dings in the walls, refresh some of the paint, etc.

Fair
Traveller Type:
  : No breakfast, not even a complimentary coffee. First cabin I ever stayed in that didn't have at least a 1st morning coffee package.
  : We had called and asked for dish detergent so we could wash our dishes, took to long to receive. The couch was worn out , uncomfortable and the throw pillows had an order. The layout good, need better eating for the living room, sleeps 14 but seats 5. You can see the house needs maintenance, the gotters are growing plants. The hot tub was cold and had lots of bugs floating in it. I don't believe it was drained and cleaned before our arrival so we did not use it. The heat was on upstairs, air conditioning on downstairs. The remotes for the televisions had no batteries. You only get one towel per person but no laundry detergent so you have to spend time washing towels. We asked for more towels but didn't receive them.