Gateway to the Smokies

Very Good
Traveller Type: family with young children
  : Excellent location. Close to the park, Dollywood, grocery stores.
  : The floors were still pretty dirty when we arrived and we found some bugs throughout.

Disappointing
Traveller Type: family with young children
  : You have to sign a property agreement that states there is absolutely no smoking anywhere on the property, and paragraphs about cleanliness. Upon our arrival, there were cigarette buts all over the balcony, moldy garbage, and the living room rug smells of pet urine STRONG. On top of this, the hot tub overheated 30 minutes into using it out first night. We politely called to tell them about these things. They took my phone number and STATED THEY WOULD CALL ME WHEN A TECHNICIAN IS ON HIS WAY. Instead, the technician just showed up. We were gone close by at lunch waiting on our phone call knowing we had our dog back at the property. This was 100% a let down and not worth it for what we paid in any way. So disappointing.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : Location was excellent. Cabin was comfy and easy.
  : Spa tub upstairs didn’t workBathtub upstairs was missing the stopper

Pleasant
Traveller Type: with friends

Very Good
Traveller Type: family with young children
  : Great location, super close to everything. But have the quietness as if you were farther away.

Wonderful
Traveller Type: young couple

Good
Traveller Type: family with young children
  : Great location for our needs. Cabin was large enough for all of us! Very quiet location at the time we were here.
  : Upstairs shower didn’t work, and the dishwasher upper basket was broken. The machine works but the basket doesn’t slide properly.

Disappointing
Traveller Type: young couple
  : The property was in poor condition. It did not meet our expectation

Very Poor
Traveller Type: young couple