The Inn at St. Thomas Square #1208A

Very Good
Traveller Type: young couple

Pleasant
Traveller Type: family with young children

Good
Traveller Type: with friends
  : Location was awesome.
  : Cleanliness and the mattress in the main bed.

Very Good
Traveller Type: family with young children
  : Everything

Very Poor
Traveller Type: family with young children
  : the area
  : The elevator was broken and my door wouldn’t lock

Poor
Traveller Type: young couple
  : The tv had Hulu, Netflix, and other tv apps and the Freezer made ice. That’s about it.
  : It was dirty; stained sheets, black hairs on the main bed and other small bed, kitchen table was broken, vents were dirty, washing machine had years old detergent still in there. Our vacation was in April and there was a note stating we had to keep the air set to 70°, which is understandable . But It Was still hot and we couldn’t turn the air any lower. If you turned the ceiling fan on high it would wobble so bad that we felt like it was going to fall. The fan was so low to the bed you felt like you were gonna hit your head if you sat up in bed. So we ended up getting a fan to sit on the side table. The bed and pillows weren’t comfy so we had to go buy our own pillows. We also bought our own sheets because we were so grossed out by the conditions of the sheets/hairs on the beds. We never received a gate code or was informed that we would need a gate code. The email I got gave us the wrong address. The condo didn’t even give us any information on where’s the closest public beach parking or where you could go if that public beach parking was full. Our first day there we drove around for almost 1 hour and 30 minutes looking for parking. We ended up going to St. Andrews state park. At one point We left the condo and naturally I wanted to check the door and make sure it was locked when we left. When we tried opening the door we noticed that the door didn’t even lock, it popped right open. Initially that made me question if it was locking when we were sleeping. This is the first time my husband and I used booking.com and we will never use it again. I was very disappointed. The only reason why this place didn’t get a One Star review is because the water pressure was decent

Fair
Traveller Type: family with young children
  : Property is in a good location and across the street from the beach.
  : The condo lock didn’t accept the door codes originally provided. It rained real hard the evening of our arrival, and it took over an hour to gain access. The TV didn’t work with the DVD player provided. The refrigerator had several dead roaches in it. Also, the bathroom floor mat for the shower was old and not sanitary. We’ve stayed at this property several times over the past 15 years. This is the worst unit we’ve ever stayed in at this property.

Good
Traveller Type: family with young children
  : The location and the pool.
  : I didn’t like that there wasn’t any wifi available. could not use the tv. The day bed was broke.

Very Poor
Traveller Type: young couple
  : nothing ,I left after 1 night because of lies on advertisment,no tv,nocable,no wifi,no dvd player.I Got charged 700 for 1 night.I have contacted better buisness bureau over this situation.Worst experiece I have ever had with a vacation stay.
  : everything!!!! I want a refund on nights I didnt stay because of your lies and false advertising!!!!!!!

Poor
Traveller Type: family with young children
  : The location only
  : Kitchen lights did work closet lights didn't work it had roaches. There no hot tub so that's false advertising. No one answered any number that was given to us for any issuesThen we used the washer and dryer in the unit. We have over 200 worth of clothes ruined. I've emailed and called and no response. No wifi. Tv apps didnt work so no tv for the kids Will never stay here again EVER. This shouldn't be advertised as they are since they don't offer half of what it says. These condos are rented out by owners through a company. This particular one is trash. # 1208