High Pointe Resort

Wonderful
Traveller Type: Traveling as Couple
  : View of the ocean and beach. Spacious condo
  : The couch and outdoor cushions were worn.

Fair
Traveller Type: Family with Young Children
  : The unit was clean and in a great location. Perfect for families, especially those with small children.
  : The management, vacasa, high pointe, and dolce vita all seem to have different policies in place and lack the communication skills required to work together effectively. We were there for a week for my late sons birthday and were told wed have beach chairs and an umbrella. We are a family of five with twin five year olds so having shade, good sight lines, and being by the water was important.At the chair hut, we were told that Bc we didnt check in on Sunday we could not reserve our chairs by the water, even though we were on the list for chairs and an umbrella. Also,as side note, all of the chairs along the beach were empty and we were there at 8:45am to get them. There was literally no one there but us . Apparently, there is a list that ONLY goes from Sunday to Sunday so if you book any other days other than Sunday-Sunday you either have to purchase chairs directly from them (60.00per day)or youre out of luck. This was for the entire week-no exceptions. After calling back and forth to figure out the chair situation ultimately no one called me back and I was never refunded for the chairs that were included in my reservation .The whole reason for us booking High Pointe was to be on the beach by the water-not up by the sea grass. Ultimately, we bought lawn chairs and set up ourselves after the third day of not being able to get chairs. If I were the owner of this property I would be very concerned about how their property is being managed and the satisfaction of their guests. We were looking forward to booking here annually , but will now be booking elsewhere.

Wonderful
Traveller Type: Family with Young Children
  : great location and view
  : the only complaint was that there was sugar ants in the kitchen. but when staff was called, they set up to get pest control asap, which was great!

Very Good
Traveller Type: Family with Young Children
  : The view! The pool was great for the girls. They loved it. This room had a perfect view of everything. The room overall was fantastic.
  : The king bed was super firm. Had to sleep on the sofa. The coffee pot had not bee cleaned. I cleaned it. But I would stay there again because the view was worth it all.

Wonderful
Traveller Type: Traveling as Couple
  : location
  : room numbers are confusing 3432means building #3 room 432 on 4th floor the first number normally designated the floor number no where did it make that clear had to ask security to get an answer Vacasa staff could not help with this situation more a Vacasa issue not the property

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : Location and view
  : our unit was not very clean

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Business Traveler
  : There were no sheets on any of the beds. We were told sheets were coming so we unpacked and went to dinner. When we returned at 9:30 we were told we were being moved to another unit because they couldnt get anyone there with sheets. Had to repack

Very Good
Traveller Type: