Emerald Beach Resort

Fair
Traveller Type: Family with Young Children
  : There were cockroaches at the bed

Wonderful
Traveller Type:
  : Its hard to take the wristbands off

Poor
Traveller Type: Family with Young Children
  : The location was great. The resort itself was great. They had two pools and bars at each which were nice. We also enjoyed the activities they had at night- smores, dancing by the pool, and fake tattoos.
  : Honestly, I do not know where to begin. When we first got there, we opened the door and the smell of marijuana almost blew us away. We called the number given and after 25 minutes we finally got to talk to someone and they said there was not much they could do because smoking isn't allowed in the room. They sent someone to the room and all they did was pour bleach down the drain and it completely ruined my bathing suit. When I spoke to someone about this, again after waiting 20 plus minutes to get a person on the phone, and sent pictures they refused to do anything about it. There was a stain on the master bed sheets before we ever laid in the bed. The floors were also disgusting. I am adding a picture of our feet right after we got out the shower upon arrival. There were no kitchen trash bags either, we called and were told to go buy some. Then. hours later when my best friend, her 10 year old daughter and me where undressed and getting our bathing suits on and a staff member didnt knock on the door but just opened it and then proceeded to stand there and stare at all 3 of us naked. My 13 year old had to take the trash bag he brought and shut the master bedroom door where we were and he finally left. When this was brought up, they said "our team walking in on you when dressing was not pleasant." This for a staff member standing there staring while 2 adults and a minor were naked. Wow is all I can say! There were several other things that we broken or missing like the toilet paper holder in the master bath but that is so minor to everything else we went through. It's hard as single mothers to be able to take their kids on a vacation period but to have to put up with all this and the staff didnt even seem to care is ridiculous. I would recommend Panama City Beach to anyone but to stay away from any rentals with Vacasa.

Wonderful
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : The view
  : The dirty condo

Wonderful
Traveller Type: Traveling as Couple
  : Everything was amazing the king bed was uncomfortable but bearable and the patio door wouldn't close all the way but overall loved every moment
  : Maybe a larger coffee pot

Wonderful
Traveller Type: Family with Young Children
  : Very clean and family oriented. Close to dining and shopping
  : Broken chair in balcony where I almost hurt myself badly. The sheets had stains on them and mattress cover for sofa bed was ripped and torn. The cable did not work in the bedroom. I had to trouble shoot and figured it out the last night. The cable wire was very sensitive and had to be a certain way for the cable to work. Also, there was an option to ask questions via text messaging. The times that I used that option, they replied two hours later. I had to figure it out myself.

Wonderful
Traveller Type:
  : The rooms were very clean and spacious beds were comfortable and the view was amazing
  : The only thing that was wrong was one of the handicap chairs to get into hottub didn't work was waiting on parts though so they did have them ordered Wished the area had better sidewalks to go walking

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Very nice facility.
  : Wish the pools were closer together. Our condo had dirty dishes so we had to wash everything before using it. Toilet was clogged and when I reached out they asked if we tried unclogging it ourselves but no one ever reached out again.