Sonesta Simply Suites Kansas City Overland Park

Wonderful
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : Water leak in Bathroom not addressed in 3 days. Not enough supplies to cook. Remote for tv not working. Room dirty. Carper in hall filthy
  : Every thing above

Very Poor
Traveller Type: young couple
  : Nothing
  : Woke up early morning to find multiple BED BUGS!!!! And a cockroach on the ceiling!!! Found clumps of hair in the bathroom, this was all after we had already slept in the room to find these things once we woke up!!!

Disappointing
Traveller Type: review category business travellers

Very Poor
Traveller Type: review category business travellers
  : Place us horrible
  : Everything was dirty no blankets a/c was broke door key was glitched out stains on furniture unbearable oders and i only stayed one night they charged me for 4.

Very Good
Traveller Type: review category business travellers
  : Everything
  : Wash and dryer

Poor
Traveller Type: solo traveller
  : There was no breakfast
  : Everything

Disappointing
Traveller Type: young couple

Disappointing
Traveller Type: group
  : The room was decent, though we didn’t spend much time in it as we traveled for a convention.
  : The AC in our room didn’t work at all, it blew out air, but the air was never cool. We tried to make use of the fan function and kept the window open, but by the third day the AC began emitting a grinding noise, so we just had to completely shut it off. The thermostat was also erroring out for our whole stay, and never dropped below 79 degrees, and that was almost always at night or in the early morning. Our toilet also clogged on the first day, and when we brought it up with the front desk associate, he just handed us a plunger wrapped in a trash bag to bring back when we were finished fixing it ourselves, stating that it was the only plunger in the building. Needless to say, we’re not gonna stay here again. The building never smelled clean, there was always a stuffy musk coming from somewhere, and each night there was someone talking very loudly outside either our window, or our door. The key also never worked properly, we’d have to swipe it at least three or four times to access our room.

Good
Traveller Type: young couple
  : There was No breakfast whatsoever here
  : Room needed a lot of maintenance, it was clean but kinda ratty especially the bathroom