Holiday Inn Express Hotel & Suites Nogales an IHG Hotel

Poor
Traveller Type: Traveling as Couple
  : Location
  : No breakfastNo hot tubRefrigerator made constant noiseHeat/air didnt work. Cut on and off all night had to unplug

Wonderful
Traveller Type: Family with Young Children
  : Excelent service, the staff are great.
  : Breakfast can be better.

Wonderful
Traveller Type: Family with Young Children
  : nice convenient Hotel
  : The elevator from the back entrance seems unsafe.

Pleasant
Traveller Type: Traveling as Couple
  : Clean and quiet
  : Under renovation and therefore notmuch extra. Could have been informed of situation.

Very Poor
Traveller Type: Traveling as Couple
  : I was NOT there. Unable to rate. The request to delay my stay 24 hours was not properly answered. I would my payment returned to me. I paid again the following day when I did arrive.

Wonderful
Traveller Type: Business Traveler

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children
  : Facilities and service.
  : I made a reservation for 4 people with 2 queen beds. When arrived to the room only had 1 queen bed. Frontdesk resolved the issue, but cant provided the proper room with 2 queen beds.

Very Good
Traveller Type: Family with Young Children
  : This property is undergoing renovation and we stayed in one of the new rooms. The rooms were very large. Beds were comfortable. The staff was great and helped with several issues we had regarding our reservations. The breakfast was nice but it is all to go because there is currently no breakfast room. The woman serving the breakfast was very kind.
  : We had booked two rooms with 2 queens in each however when we checked in they told us they only had one and the other was a king. Which posed a problem for the number in our party. They were able to provide a roll away for the king room. We were told that the pool was open however it was very dirty and when we ask again were told that something was wrong with it and wouldnt be open. The room with two queens the tv didnt work and several staff tried but could never get it working.

Very Good
Traveller Type: Family with Young Children