Hotel 48LEX New York

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: review category business travellers
  : The room was nicely sized and very clean. Two blocks from my office, so perfect location.
  : The elevators were malfunctioning the whole weekend.

Good
Traveller Type: with friends
  : The location was great€25 credit for breakfast offered which was greatComplimentary wine tasting offered
  : The air conditioning wouldn’t switch off at night so it was a little noisy trying to sleep

Very Poor
Traveller Type: review category business travellers
  : Location is good.
  : Room was very noisy.Some staff were EXCEPTIONALLY rude.

Poor
Traveller Type: family with young children
  : Location
  : The rooms are not maintained. We have communicated with the hotel prior to arrival that the room can accommodate 2 adults + 2 kids. The sofa bed that was offered was in a bad condition. The mattress was filthy, it completely sunk into the floor and could even hold a child’s weight. The bathroom door was unhinged and was not able to close. We have requested the front desk to prepare the sofa bed and it was never made. We had to call continuously for staff to bring the appropriate beddings, soap coffee and the staff could never get it right.

Good
Traveller Type: family with young children
  : Great breakfast Staff very attentive Great location
  : CleaningElevator did not work a couple of times

Very Good
Traveller Type: family with young children
  : Comfortable beds, great location.And lovely staff
  : No plates pr cutlery in the rooms

Wonderful
Traveller Type: family with young children
  : The location is superb for so many 'must see' parts of New York. About a 10-15 minute walk from Grand Central Station (good for connecting from JFK and reaching all parts of NYC). Close to 5th Ave, Lexington Ave, Central Park, Times Square and Rockefeller Centre. The staff were friendly and the rooms were really comfortable, especially the beds, which is a plus after walking about 10 miles a day around the city!
  : Nothing to detract from the hotel but a couple of things to be aware of. 1, they ask you for a $100 security deposit per room, per night which we weren't aware of before, so budget for that. Obviously, you get it refunded back to your card if there are no charges to be made. Most hotels will ask you for a card swipe to secure the room, but they charged the above amount here. Also, it says breakfast included, which is only partially true. The charge for breakfast is fixed at $25, and they give you a $25 dollar allowance towards that, but it is PER ROOM. So if you have a room with two people, you will only get half the breakfast charges. Again, you need to budget for that. The terms are clear in the 'before you go' advice but hey, who reads every word? (Not me). Having said that, the breakfasts were delicious.

Fair
Traveller Type: family with young children
  : I feel a little old.
  : The room is small

Wonderful
Traveller Type: group
  : Everything was OK.
  : Only microwawes oven in the kitchen. No cutlery and cockery.