Blue Moon Hotel - Powered By Jurny

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : Great staff. Very friendly. Bed was comfortable but pillows were not.
  : TV kept disconnecting from the Wi-Fi. Tub drained very slowly and shower pressure was not great. No soap for the sinks, only in the shower. No washcloths. No tissues in the room.

Good
Traveller Type: Traveling as Couple
  : Location was excellent and the penthouse room had excellent views. Bed was comfy and TV was large.
  : Check-in at 4pm and check-out at 11am?? We arrived early due to flight changes all the way from Australia to be told that even though our room is ready we'd have to pay an extra $100 for the privilege (already spent $500 for one night).Fine, house rules.Even suggested that we'd have to pay to leave our bags on premises till check-in (but did us "favour" and didn't charge us).We then left and came back at 3.30pm to the front desk staff member acting like he was doing us another "favour" by letting us in "early".Not sure if the front desk staff member owns the hotel but if he doesn't then maybe consider putting someone more considerate to receive your paying guests.

Pleasant
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler
  : Great location, quiet despite being in centre of city. Room was as advertised, clean and the balcony was very nice. I did not try the breakfast.
  : Some of the door close a little energetically so they can slam.

Good
Traveller Type: Family with Young Children
  : Balconies are not as you see on the pictures and the room with the sofa it is smaller that the 400 sq. Ft.
  : Location is convinientIs bright

Good
Traveller Type: Business Traveler
  : Great hotel and you get a kitchen with a hot plate and fridge! This truly is a huge room for New York hotel room standards. The floor to ceiling cost for a patio was great because it allowed me to see out very high-quality fixtures. Very very quiet. If I could afford it, I would stay here again.
  : The price I was quoted by booking.com was 908 and that said that 14% would be added to that however, my total bill was over 1200 I also and this is not the hotels fault Im so over the lower Eastside. Its dirty and there are people out there drinking all night long. You should know this if you are a tourist if youve never been before its probably fun to see if you know the lower Eastside and returning to your former home my impression is that it got rougher more graffiti more clothes, businesses. All the yoga studios in the neighborhood have closed and all the fun things are gone. Many many stores are listed on Google, but have closed in the pandemic and not been updated.

Poor
Traveller Type: Traveling as Couple
  : The staff were extremely rude and unhelpful in their communication. Be careful what they tell you as they can add many extra charges (ex. $50 for storing luggage for half an hour on day of checkout)