Heritage House Inn

Wonderful
Traveller Type: Family with Young Children
  : That I got a room really quick
  : That the bathroom heater didn't work

Very Poor
Traveller Type: Family with Young Children
  : The staff was very polite and friendly.
  : This hotel was horrible no water pressure in the shower, only drips of water coming out of the shower head. Had to take a bath. Toilets barely flushed. The owner switched us rooms and that room was even worse. I would rate it a 0 if possible. I had other family members staying at this hotel as well and same issues. We shouldn't have had to deal with any issues as we were there to bury our father/grandfather. Terrible experience overall. Heritage House Inn, in Muleshoe, TX was the worst hotel I have ever stayed in! I should receive a partial refund if not the entire amount.

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Solo Traveler
  : Convenient located, nice staff.
  : I've stayed here many times over the past several years, but for whatever reason, didn't feel safe & comfortable this time.Too many loitering around.Old furniture, some broken.Didn't actually have the room I had requested, but had no prob getting me into one. Dire lack of electrical plug-ins. Frig didn't seem to be working well. SMELLED BAD.

Pleasant
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Traveling as Couple
  : It has a charming look with the vintage house on the property.
  : The room is very dated and not clean.

Good
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Traveling as Couple
  : location
  : adequately clean but not completely

Very Poor
Traveller Type: Solo Traveler
  : Stayed here before. Location is good .
  : Property was run down, parking lot needed mowing it literally had cracks in the ashphalt with weeds growing out of them. The first room I had had no A/C, the bed had rips in the sheets and was room was nasty. Second room had A/C, dead bugs in the window and floor, no water pressure and the towels smelled dirty and looked that way too. Also when I arrived the front desk had no clue that I have reservations. He had to call the owner in India to find out whether I did or not.