Best Western Plus Gen X Inn

Wonderful
Traveller Type: family with young children
  : The rooms are clean and comfortable with a fridge and coffee machine.
  : We struggled to find somewhere to eat the first night but whilst looking for a supermarket came across the main eating area, would be great if this was communicated at check in.

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : Staff were friendly and helpful
  : I wish they had a pool

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: review category business travellers
  : The staff was exceptional. While we were there an elderly gentleman fell outside the door coming into the building. The man behind the counter (seemed to be of Indian decent) ran to help the man and we brought him inside and got him sat down. The exceptional employee then immediately got a first aid kit and helped clean up the man where he hurt himself during the fall. Never in my life have I seen this type of care at a hotel. This man should be a nurse! Very kind. The woman that checked us out was so nice and the woman that made breakfast greeted every single person with a "Welcome to breakfast!" The staff at this hotel was the best I've encountered in a very long time. Well done staff. Well done manager! I met her and you can tell she leads by example!
  : The room was very clean and cozy but the only negative was a small tear in the carpet. For the price of this room, you should repair things like this. Hardly any complaints though.

Poor
Traveller Type: young couple
  : Areas were unkempt Rooms need updated Staff need uniforms Broken toaster not major issue to resolve
  : Average hotel average price