SpringHill Suites by Marriott Medford

Very Poor
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller

Good
Traveller Type: family with young children
  : The rooms were spacious, and accommodating for a family. The beds were comfortable and the staff was very kind courteous and friendly
  : We were not told in advance the pool was under construction and hot bfast unavailable and not offered a discount. The pool and hot bfast were the main reasons we chose this hotel. However we were able to walk to the hotel next door and receive hot bfast. The pillows were not supportive and uncomfortable

Poor
Traveller Type: family with young children
  : Swimming pool, hot tub, and gym was closed due to construction. Which are all the reasons we got this hotel for. Batbroom in our room was disgusting and dirty. Hair all iver floor toilet dirty. Breakfast there was only warm orange juice for juice choices. We could hear our neighbor constantly opening and shutting door (was extremely loud). Homeless arguing outside if window all night.

Wonderful
Traveller Type: family with young children
  : The location was great, the room was big and lots of space. Very clean and comfortable. The breakfast was so good, lots of different selections. The breakfast lady was super polite and helpful. Will definitely stay again.

Poor
Traveller Type: family with young children
  : The location was great the staff was really nice and helpful and the beds were super comfortable.
  : -Went specifically for the pool which was under construction. Was not informed of this when booking. -The bath/shower didn’t work. Not water came out. Had young kids already in bed so didn’t want to move rooms. The staff gave us another room to shower in the next floor up. In the morning when going to shower there was water all over the floor (from the toilet?) so couldn’t shower. Maintenance would not be there to fix the problem until after we were leaving. -I was told a manager would call the next day to talk about a discount. No one ever called.

Poor
Traveller Type: review category business travellers
  : The room was comfortable and the staff was friendly and helpful.
  : No mention that the hotel is under construction/ upgrade with workers everywhere doing everything from wallpaper to flooring in the elevator. The pool and gym were off-limits and the lobby was a workshop during the afternoon and evening.NO MENTION OF WORK NOR COMPENSATION WAS OFFERED DURING THE 5-DAY STAY. The room was looked in on after the fourth day - coffee, trash, and towels were seen to then.

Very Good
Traveller Type: group

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children