Coratel Inn & Suites McCook

Very Poor
Traveller Type: group
  : Location
  : As we walked in rugs were dirty, pigeon feathers all over the main entrance rug. Furniture needs to be replaced. The smell was awful. He informed us that the pool's heat pump was not working so the pool is cold and the hot tub didnt work. He told me this after we paid for our room and the room was so small it had two queen size beds when it should have only had one queen. Pulled back the covers and found a stain under the covers on the boxspring covering, the floor and wall in the corner by the bed was falling apart near the floor. In the bathroom the corner by the toilet was patched up very poorly, and the smell was bad in the room also. Just because of the smell I told the front desk guy that I couldnt stay here because of smell so he said he would issue me a refund. Its been two weeks and havent gotten my refund yet. They have no elevator and my husband had ankle replacement so they did accomodate us a down stairs room. The front desk clerk was very friendly, he said he was from India. I forgot his name. You get what you pay for, so a lesson learned.

Very Poor
Traveller Type:
  : Location
  : As we walked in rugs were dirty, pigeon feathers all over the main entrance rug. Furniture needs to be replaced. The smell was awful. He informed us that the pool's heat pump was not working so the pool is cold and the hot tub didnt work. He told me this after we paid for our room and the room was so small it had two queen size beds when it should have only had one queen. Pulled back the covers and found a stain under the covers on the boxspring covering, the floor and wall in the corner by the bed was falling apart near the floor. In the bathroom the corner by the toilet was patched up very poorly, and the smell was bad in the room also. Just because of the smell I told the front desk guy that I couldnt stay here because of smell so he said he would issue me a refund. Its been two weeks and havent gotten my refund yet. They have no elevator and my husband had ankle replacement so they did accomodate us a down stairs room. The front desk clerk was very friendly, he said he was from India. I forgot his name. You get what you pay for, so a lesson learned.

Poor
Traveller Type: Family with Teens
  : Location.
  : Pool and hot tub not working. Sink wouldn't drain. Moldy bread served for breakfast. 12 pieces found so it wasn't a random thing. Used to be a great place to stay when visiting.

Very Poor
Traveller Type: Family with Young Children
  : Leaving.
  : Absolutely everything, the shower didnt work, our room was dirty as hell, no towels and when asked for more they couldnt provide. No hot water. Smelled inside and outside room. The pool was not heated. Coffee was old. Breakfast was below poor quality.

Poor
Traveller Type: Family with Young Children
  : Rooms were spacious and had a fridge and microwave.The decor was updated and modern.
  : Breakfast was not offered as advertised, the hotel pool isnt heated and the room did not appear to have been cleaned recently. We found a pill in the bed and a used tampon in the soap dispenser in the shower.

Disappointing
Traveller Type: Traveling as Couple
  : Staff was amazing
  : Tv remotes did not work. We lost power in our room and had to switch rooms. No hot water in either room. Matress protectors had dried urine on them in both rooms

Very Poor
Traveller Type: review category business travellers
  : Na
  : The facility was very dirty and room was also filthy. My wife started to cry and so I found better hotel that was in good shape.

Good
Traveller Type: