Sleep Inn Matthews

Very Poor
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : I love the staff especially Ms. Hype at the front and Ms.Kay
  : I didn't like that when I asked for my room to be cleaned because I was coming back after I got off of work my door was left wide open to my room and no one closed it and I'm missing belongings as well as the power went out for about 3 hours there was no accommodation for that one of the staff members told me to go wait in my car and I had been staying there for about a week now as well as the breakfast lady the female that works in the pantry is a very rude and very racist overall I live in mint Hill Matthews and I've never been so disrespected and I never been on accommodated for having no power my food melted I didn't get accommodated for food that melted in the refrigerator I didn't get accommodated for being hot I didn't get accommodated for not being able to use vending machine to even get something to drink I understand all the power was out but as a paying customer I couldn't even do my work for class because there was no internet I couldn't even get into the pool because it's closed so I had to be hot until the power came back on I didn't receive a discount hey I'm sorry no letter nothing and very disappointed

Good
Traveller Type: family with young children

Disappointing
Traveller Type: young couple

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : The rooms where clean staff was nice except the breakfast lady she was very rude and racist
  : The lady that does breakfast had an attitude with me everyday I came down idk I it's the way I looked but I asked her are u racist she said in picky.... Y'all I almost lost my mind and then I said to her never judge a book by it's cover. I'm educated beautiful smart attractive and black. A man told me people complain about her a lot but I'm not trying to make anyone lose their job I just want to know what is it about me u didn't like and treated me as if I was stealing candy from a store counted my cups and plates when I paid to stay and the last time I checked I paid for the amenities and didn't know being questioned by the breakfast staff came with it

Poor
Traveller Type: family with young children
  : I cannot say we liked anything about our stay.
  : The staff, the property, the price, the smell, the cleanliness… All of it.

Disappointing
Traveller Type: family with young children
  : Nice staff.
  : We stayed there and the next day we woke up with bug bites. We’re assuming bed bugs.

Very Poor
Traveller Type: family with young children
  : Nothing
  : Everything