Quality Inn & Suites Lubbock

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: review category business travellers

Very Good
Traveller Type: solo traveller
  : Breakfast was decent.
  : Pool was closed during my time along with the hot tub. A vehicle was stolen one night while I was there and there was no secure main entry after hours... anyone could come and go at will. I also couldn't get a Handicap room.

Fair
Traveller Type: young couple
  : It was close to where we needed to be. For late booking during the week it was alright. The price was decent. Easy access to the highways was nice.
  : My fiancé and I got into town late, about 12:30AM, after a full work day and a 6 hour drive, exhausted. The front desk guy was so slow, and slightly irritating. We finally got our room keys and we asked where our room was, which was at the end of the hotel. We then asked if there was an entrance door on that side to which the desk guy said yes there was. When drove to the side of the hotel that our room was on and walked up to the side entrance that had a sign that read “out of service, use other entrance.” This would’ve be really nice to know before we re-parked. We then just carried our luggage in hand back around to the back entrance and walked back through the lobby to the side of the hotel, not terribly far, but again we were exhausted. We arrived to our room and the first room key we used wouldn’t let us in, we were worried that he had assigned us an already booked room. After multiple attempts we luckily had asked for 2 key cards and finally got into the room with the second card. Since it was about 1am at this point we went straight to bed. The next morning we woke up to a warm, humid room, we had set the thermostat to 69 degrees the night before, so we were confused. My fiancé opened the curtains to find that the window had been cracked open, assuming by previous guests, allowing cool air out and warm air in the whole night. Aside from that the whole hotel was just dingy and smelt like an indoor pool. We knew it wouldn’t be a 5 star hotel, but just a little more effort would’ve gone a long way.

Wonderful
Traveller Type: family with young children