Fairfield Inn & Suites by Marriott London

Fair
Traveller Type: Family with Young Children
  : the Hotel was very clean and comfortable
  : woken up from a dead sleep at just shy of 8:00 by the fire alarm. after jumping out of bed, gathering my essential belongings and running out of the hotel like an idiot, only to find out that it was a false alarm. apparently. and I say apparently because as of today, not one employee of the hotel said anything to us about it. never informed of a fire, never informed of a false alarm, just a blaring fire alarm, for about 45 minutes, and when I got downstairs when leaving, employees are in the lobby laughing and joking around and never said a word to anyone about the alarm. terrible way to wake up on my only day off. at this point, I was so pissed off, I went back to my room, for the rest of my stuff and left for home. All it would have taken, was some communication.

Fair
Traveller Type: Family with Young Children
  : Could of been more options to choose from Most like biscuits n gravy and I traveled across the street for that. Also their website shows their snack and refrigerator stocked and that was not the case either. Also not sure when they give deposits back but i still have not received mine as they stated when I checked out.
  : Bathroom could of used more attention when it comes to cleanliness. No immediate refund of deposit like most hotels do. Not enough of selection of breakfast.

Wonderful
Traveller Type: Business Traveler
  : very comfortable and clean

Fair
Traveller Type: Family with Young Children
  : Staff was extremely courteous and professional.
  : The room smelled strongly of cleaning chemicals. Hotel itself was NOT a $200/night hotel. Glorified motel.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : The shower at the bottom needed to be cleaned better

Pleasant
Traveller Type: Family with Teens
  : The hotel staff was extremely friendly. The beds were comfortable. I like the shampoo, conditioner and body wash provided. The breakfast buffet is nice. For this, I'll say I recommend this hotel and hope what I didn't like was confined to only my room.
  : There was a lot of mold along the edges of the bathroom ceiling and on the wallpaper where the wall met the ceiling. The shower curtain smelled very sour. If I hadn't gone to our room after midnight and wasn't dead tired, I would've asked for another room

Good
Traveller Type: Senior Traveler
  : The hot breakfast was good.
  : No freezer part in the refrigerator so used ice which made everything wet. Charged me exact on my card when we did not lose or break anything. Wish there was a clock and a night light in the bathroom.

Wonderful
Traveller Type: Traveling as Couple
  : staff went above and beyond!