Extended Stay America Suites - Lexington - Tates Creek

Pleasant
Traveller Type: review category business travellers

Pleasant
Traveller Type: young couple
  : Clean room, comfy bed
  : The 3rd floor hallway and stairwells smells HORRID. I’ve not smelled one, but I imagine that is what a dead body would smell like in the beginning stages of decay.

Wonderful
Traveller Type: Solo Traveler
  : Location
  : Nothing comes to mind

Very Poor
Traveller Type: young couple
  : The price, it was cheaper than any other; now I know why
  : I in no way can recommend this hotel, at all. This place is the worst hotel I’ve ever stayed at, in my life! If a negative rating was possible, I’d be rating it as negative.As other users have mentioned, the non-smoking signs are a joke. The entire place reeked of smoke. Badly. The hallways in particular smelled like a smoky bar at 2:00 in the morning.The actual room wasn’t really dirty, just very run-down, old, cramped and not very comfortable. There were two queen sized beds crammed in, where only one belonged. Both were on metal frames, clearly visible.The A/C unit keep shutting off, and flashed a ‘Check Filter’ warning. It was clear the filter was overdue for a cleaning, as the A/C unit spewed out these black floaties that speckled the bed. They looked like soot, but were oily; as we cleaned off the bed, more would appear. The A/C unit clearly needed a good cleaning.There were cigarette burns in the bathroom sink – where people had set their cigarettes down, smoking with the fan on? The counter laminate was pulled away from the wall; The bathroom door dragged against the floor, so you could not open/close it. ( making scratch marks on the floor)Also, as other reviewers had mentioned – we too should have simply turned around and left; But all the major chains were roughly $200, this was $110. Now I know why.

Very Good
Traveller Type: with friends

Disappointing
Traveller Type: review category business travellers
  : Staff Jessica was great
  : Room or bed

Fair
Traveller Type: family with young children
  : The staff was very friendly and accommodating. Checked us in to one of our rooms early so we could refrigerate the our food for one of our family members worth a food allergy. The staff was great and no complaints about them.
  : We had two rooms. One was clean. The other room had food on the floor. There was hair in the shower and the kitchen floor was sticky. We had to wipe it with a towel and the towel was gross. The exteriors of building is fine. The interior could use an update. The hallway walls are needing paint. The decor is outdated. All of that would have been ok if the second room would have been clean.

Very Poor
Traveller Type: solo traveller
  : The place was very clean and served it's purpose for what i needed.
  : The staff. They gave someone a key to my room, knowing i was hiding from my ex. They then called 911 to check in on me, and afterwards refused to let me pay to stay another night stating "I was too much drama"I went to them in a time of need, and they jeopardized my safety, then kicked me out. Horrible experience. Would never recommend this place

Good
Traveller Type: family with young children
  : Nice location

Very Poor
Traveller Type: solo traveller