Quality Inn & Suites Lenexa Kansas City

Pleasant
Traveller Type: young couple

Very Good
Traveller Type: family with young children
  : Staff was really nice and helpful, room was spacious and the breakfast was good
  : We noticed our bed comforter had a big yellow stain on it when my son put it on.

Good
Traveller Type: young couple
  : Maintenance items apparent

Very Poor
Traveller Type: review category business travellers
  : Absolutely worst hotel to go to Alex at front desk didn't wanna let us stay there as we have a medical alert dog as I called the property before I booked to make sure they allowed it he refused it argued at the desk refused us service refused a refund and he yelled at my husband I videoed this behavior as he would try to lie bout it don't stay there if u have medical issue they refuse a service Animal asked us to pay him 75 under table fee no manager he wouldn't even call the manager
  : Absolutely worst hotel to go to Alex at front desk didn't wanna let us stay there as we have a medical alert dog as I called the property before I booked to make sure they allowed it he refused it argued at the desk refused us service refused a refund and he yelled at my husband I videoed this behavior as he would try to lie bout it don't stay there if u have medical issue they refuse a service Animal asked us to pay him 75 under table fee

Very Poor
Traveller Type: Family with Young Children
  : The torn bed sheets and paint on bed skirt. But what really itches me where I scratched was the tattered microwave table. Have pics cant share
  : Everything. Luckily we only stayed 1 night. Everything has holes in it or chipped laminate on every furniture piece. Had to put a $50 deposit down (no biggie) till you walk in the room. The. You think for what? Everything is already messed up?