Staybridge Suites Las Cruces an IHG Hotel

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : The beds
  : Breakfast

Disappointing
Traveller Type: family with young children
  : Big rooms, bacon at breakfast was goodPillows were comfortable, and the bathtubs are huge. Breakfast burritos were good especially the steak. Apple juice was good.
  : Bad bad Air-conditioning, in a city that gets 91 at 7 at night in early May and up to 115 in the summer. This Air-conditioning sucked. Made my stay miserable, couldn't sleep at night. The parking lot is so bright the light came into the room. Generator outside was noisy. Small swimming pool. Just a handful of people would make it feel packed. Breakfast was bad, potatoes no flavor, sausage looked like it made it close to some heat, definitely not browned and delicious. Bacon was good but greasy, drain the grease people, take pride in your job. The little egg omletes were dry, hard and cold a real let down.No diet options for softdrinks at soda bar. We were confirmed by text for 3:00 check in. Arrived before three still waited in the lobby over and hour and a half. Never got the Handicapp room we reserved because it was going to take even longer. So no showers for us, no toilet grab bar, room was a long distance away for two Handicapp people. No guide on the tv so wasted much time flipping through the channels and waiting for Comercials to end just to see what's on. No pay per view. Small tvs. Didn't have apple juice the next day. will not stay here againHorrible air conditioning

Very Good
Traveller Type: group
  : It had a pool and a fitness, which gave an opportunity to relax. The beds were lovely. We had the suite which is perfect if you’re traveling with a family.
  : The breakfast seemed a bit cheapish, we went over to IHOP instead.

Good
Traveller Type: family with young children
  : Pool area, location
  : Housekeeping did not clean room, had to request late in the day.

Good
Traveller Type: family with young children
  : Convenient to the graduation site
  : Breakfast was not very good. Quality was very good but the waffle machine was not in order our full stay. Not enough eating utensils and no water to drink. The pool area not enough towels and the hours were not acceptable for being in las cruces traveling with kids you expect to be able to be in til at least 11 pm.

Fair
Traveller Type: young couple
  : - We are seniors and had to struggle to get our car unloaded due to lack of/poor parking availability. We were on the 3rd floor and were promised ground floor on next visit.- Cockroaches were crawling out of the dishwasher. - The carpet in the room was filthy and worn.- The breakfast was not appealing at all, especially after finding the cockroaches, and we ate elsewhere.

Very Good
Traveller Type: review category business travellers

Very Good
Traveller Type: family with young children
  : Cleaniless and staff was very helpful
  : can't think of anything